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12 Discount Tire Direct FAQs From Our Experts
Discount Tire is considered one of the world's largest wheel and tire retailers. Originally founded in Michigan, the company is now headquartered in Scottsdale, Arizona. Discount Tire sells wheels and tires for a wide range of vehicles, including hybrids and commercial vehicles.
Does Discount Tire have retail locations?
Discount Tire does have retail locations. Find a store near you with this locator.
What are the Discount Tire store hours?
Each Discount Tire store sets their own hours. The store locator will have the address and contact information of each store which should include hours.
What is the Discount Tire shipping policy?
This is the Discount Tire shipping policy for US customers:
Discount Tire Shipping Policy for US Customers
|Shipping to||Type||Fee||Estimated Arrival|
|48 Contiguous US states||Standard/Ground||Free||3-8 business days|
|Contiguous US States||2nd Day||Calculated at time of order||2 business days|
|Contiguous US||Next Day/Express||Calculated at time of order||Overnight|
|Hawaii or Alaska||Standard/Express or Expedited||Calculated at time of order||Depends on location and type of shipping.|
|Armed Forces/Government Employees||USPS||Calculated at time of order||Depends on location and type of shipping.|
Does Discount Tire ship internationally?
Discount Tire does ship internationally. Location and other considerations will determine the carrier, type of shipping and all related costs.
What is the Discount Tire return policy?
Discount Tire will accept items for refund or exchange for 14 days. Defective tires may be repaired or replaced, whichever is the safest option. All customers are given the option to purchase tire certificates which protect against emergency expenses if a tire fails for any reason outside of the warranty period.
What methods of payment are accepted by Discount Tire?
These are the payment methods accepted by Discount Tire for online customers in the US. Customers outside of the US as well as in-store customers may have additional payment options.
Does Discount Tire offer financing?
Discount Tire does offer financing. There is a simple form that can be filled out online or in stores.
Does Discount Tire have a low price guarantee?
Discount Tire does have a low price guarantee. If you find the same tires at a competitor for a lower price call customer service at 1-800-385-3322 or bring the information to your local Discount Tire store. If the price can be confirmed, Discount Tire will match it.
What kind of services are offered at Discount Tire?
In addition to selling tires and wheels, local Discount Tires can install and balance them, check the air pressure, repair flats and inspect your current tires. Other services including winter changeover and more may be available at select locations.
Do I need an appointment at Discount Tire?
For some services it is important to have an appointment because of the length of time it can take to finish. Other services may be available on a walk-in basis.
Do I need an account to shop at Discount Tire?
Discount Tire allows you to set up an account which makes shopping easier and faster. Having an account can also help speed up returns, especially if you have lost your receipt.
How do I reach someone at Discount Tire customer service?
Discount Tire customer service can be reached by a contact form or by phone at 1-800-385-3322. For sales, the phone number is 1-800-589-6789. For information about pending rebates the number to call is 1-866-892-8078.