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11 DockATot FAQs From Our Experts

DockATot was founded by a Swedish woman who wanted to make sure that her own children were safe, secure, happy and comfortable in every way. She created the unique dock and the washable dock covers to give babies and older children a safe, snuggly place to sleep that was still near to the parents. The docks and covers have been adapted to be used in hospitals as well and are currently in use in 3 US states including North Carolina, Massachusetts and Wisconsin. DockATot docks can help you take care of your young loved ones!

What is DockATot?

DockATot is a company that sells several sizes of soft, specially designed beds called docks that are meant to help position babies and older children correctly. Each dock has a washable cover and covers can also be purchased separately.

Does DockATot have retail locations?

You can find DockATot items at a wide range of authorized retailers. To find a store near you, use this store locator.

What is the DockATot US shipping policy?

DockATot ships via UPS Ground with free shipping for orders over $99. Second day air is also available with charges determined at the time of the order.

Does DockATot ship internationally?

DockATot ships to Mexico only. International customers may be able to find DockATot items at authorized retailers near them. The list of international distributors is here.

What is the DockATot return policy?

DockATot allows returns on most items for 30 days from the order. Final sale items cannot be returned unless they are defective. Items can be returned for free if the customer opts for store credit. If the customer prefers a refund, discounted shipping options will be given.

Which payment methods are accepted by DockATot?

DockATot accepts the following payment methods:

Does DockATot have gift cards?

DockATot digital gift cards are available in amounts ranging from $50-200 and are delivered by email.

Does DockATot have a gift registry option?

By partnering with BabyList, DockATot can help new parents create the perfect gift list for their baby including DockATot docks, dock covers and accessories. To get started on creating your own gift registry or to find an existing one, start here.

Are DockATot products covered by warranty?

Most DockATot products are covered by a 1 year, limited warranty. Items that are not purchased at an authorized retailer or through the website may not be covered by the warranty.

Does DockATot offer any type of financing?

DockATot does offer financing through Affirm. Select the Affirm option during checkout to be taken to the application process and to find out what your payment amounts and schedule will be.

How do I contact DockATot customer service?

DockATot customer service can be reached by live chat on the website, by email at Hello@dockatot.com and through social media.