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13 Dyper FAQs From Our Experts
Dyper is a subscription-based diaper service that aims to get diapers delivered straight to your door. Founded in 2018, the company helps to ensure that customers never run out of diapers. They provide diapers that do not contain any harmful chemicals and come up with products that are never going to impact the environment. Passionate about creating diapers that can be composted safely, Dyper wishes to move the industry into the right direction by constantly reinventing products with responsible diapering in mind. With the softest and most comfortable diaper on the market, rest assure that Dyper is biodegradable, safe for your baby, and good for your wallet too.
How does Dyper work?
To start getting your Dyper diapers, you will need to sign up for a monthly subscription for as low as $64. Depending on the size of your baby, Dyper will then send between 140 and 200 diapers to you. If you need more, Dyper can deliver more for you as soon as possible through their SOS feature. If you ended up ordering way more than what you need, you can get a return label to return them.
Do I have to sign up for a monthly Dyper subscription?
Yes. The Dyper service is designed to make it easier for parents to get their supply of diapers and to save them from having to make those emergency diaper trips in the middle of the night. You get a supply of diapers delivered straight to your door every month. The idea is for you to never run out of diapers but to also make sure that you will not end up with too many.
Can I start my Dyper subscription later?
Yes. This would be perfect for parents that are expecting and want to make sure that they are all set before their little bundle of joy is born. Just sign up for the subscription and select the option that says Future Date. Set the specific date you wish to get the diapers delivered to you. It would be ideal to have it set a few weeks before your due date.
Why does Dyper use Bamboo?
Dyper uses bamboo because it is sustainable, renewable, and eco-friendly. Viscose fibers made from Bamboo are used in Dyper products making them absorbent and strong yet soft to the touch. The perforated viscose material is breathable and odor resistant too.
How much does a Dyper subscription cost?
A monthly Dyper subscription costs $64. Shipping is free. Depending on the size of your baby, you can get between 140 and 200 diapers every month. There is also a Supersize option that includes double the amount of diapers for $120. You may also choose to get an Extra Pack which can contain between 28-40 diapers for an additional $20.
Dyper Subscription Options
|Size||Regular Subscription $64||Supersize Subscription $120|
|S||200 Diapers||400 Diapers|
|M||180 Diapers||360 Diapers|
|L||160 Diapers||320 Diapers|
|XL||140 Diapers||280 Diapers|
Does Dyper offer a trial/sample?
Yes. Dyper offers a sample pack of 3 diapers for $4. If you like the product and you decide to sign up for a Dyper subscription, the $4 you paid for the sample delivery will then be credited to your first bill. To sign up for a Dyper sample, click here.
Can I pause my Dyper subscription?
Yes. Once you have signed up for a subscription and received your diapers, you can pause it at any time. If you wish to resume it, all you need to do is log in to your account a few weeks before you need the diapers and select resume. You can even make changes to your diaper size preference if you wish to. You can leave the subscription as is or you can have it paused again once you receive the delivery.
What shipping options does Dyper offer?
Dyper orders are shipped for free through FedEx for the 48 contiguous states. It takes between 2 and 3 days for customers to have their orders delivered. As of the moment, Dyper is unable to deliver to Hawaii or Alaska.
Does Dyper accept returns?
Yes. For returns to be accepted, they must be postmarked within 30 days from the date of purchase. Returned items must also be in their original, unused condition and the original labels and tags must still be attached. Only unopened diaper sleeves will be accepted for returns. Refunds issued to you will be prorated based in the number of unopened sleeves returned. More on Dyper’s return policy here.
For returns, note that return shipping charges will be your responsibility. A trackable shipping method is recommended. To return the item, place it back in its original packaging and have it sent to:
16416 N92nd St
Scottsdale, AZ 85260
What is Dyper’s refund policy?
Once your return has been received and inspected, the exchange or return will then be processed. It will typically take 7 days from the time the item has been received for the exchange and return to b processed. You will be sent an email notification once the return process is complete.
How do I get in touch with Dyper customer service?
If you wish to get in touch with Dyper customer service, you may email them at email@example.com or call them at 1 (844) 224-2235. You may also send them a message via the Contact page on their website.