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12 Eddie Bauer FAQs From Our Experts

Eddie Bauer is an American sporting apparel company that was founded by a man of the same name. His first store opened in 1920 and over his many years in the business he changed and revolutionized the way that business is done as well as made changes to the many common items the brand is known for to this day.


Eddie Bauer's philanthropic interest is in the Global ReLeaf effort. Every dollar to the program is another tree that is planted in one of many areas in North America. Eddie Bauer has raised over $5 million dollars since this program began.

What is Eddie Bauer?

Best known for rugged outdoor wear, Eddie Bauer is a brand of clothes and accessories meant for all of your adventures no matter how near or far from home.

What are some of the products at Eddie Bauer?

Here are the Eddie Bauer product categories.

What are the Eddie Bauer shipping options?

The Eddie Bauer shipping information for the United States and its territories follows.

Eddie Bauer Shipping Information

Shipping type Fee Estimated Delivery
Ground $7.99-17.99 (Varies by order amount) 3-6 for most items, restrictions apply
2 Day Delivery $17.99-27.99 2 days refers to business days, excludes holidays.
Overnight $22.99-32.99 Overnight to most locations, restrictions apply.

What payment methods does Eddie Bauer accept?

Eddie Bauer accepts the following payment methods.

What is the return policy at Eddie Bauer?

Returns can be made to Eddie Bauer for up to one year after purchase. To ship back via mail, request a shipping label by emailing customer support or calling 1-800-426-8020 from 8am to 2pm EST daily. The full policy is here.

Are there Eddie Bauer retail stores?

There are 370 Eddie Bauer retail stores in the US and Canada. Find a store near you by clicking here.

Does Eddie Bauer have a rewards program?

The Eddie Bauer rewards program has 4 levels. Here are the benefits.

Eddie Bauer Rewards Program Benefits

Level Annual Spending Rewards Additional bonuses
Green $0-249 3% None
Bronze $250-499 3% Free Shipping
Silver $500-749 5% Free Shipping
Gold $750 and up 7% Free Shipping

Can you buy Eddie Bauer gift cards?

Eddie Bauer gift cards are available as either a digital gift or a physical card, delivered via USPS for free. In addition to being able to buy them from the website, you can find these cards at the retail stores as well as other retailers.

Can you cancel or change an Eddie Bauer order once it has been submitted?

Once an order has been submitted to Eddie Bauer it cannot be canceled or changed in most cases. Call customer service at 1-800-426-8020, 8am to 2pm EST for further assistance.

Do you have to have an Eddie Bauer account to order?

No. You don't have to make an account with Eddie Bauer to shop however, registering for the rewards program can help you earn bonuses with every purchase that you make.

Is there an Eddie Bauer credit card?

There is an Eddie Bauer credit card which gives customers 10% off their first order once they are approved. The card also gives rewards members an addition 2% rewards no matter what level they are currently at. Additional bonuses include free return shipping on all orders and exclusive discounts. To apply and to get more information, click here.

How do I get in touch with Eddie Bauer customer service?

To contact Eddie Bauer by phone: 1-800-426-8020, 7 days of the week, 8am-2pm EST. Click here to reach Eddie Bauer by email.