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11 Gardeners Supply FAQs From Our Experts

Gardener’s Supply is an employee-owned company that is in the business of spreading the joys and the rewards of gardening. Having been founded in 1983, Gardener’s Supply believes that gardening nourishes the body, elevates the spirit, and builds community, making the world a better place. Owned by employees who are gardeners themselves, the company has earned the trust of the customers through providing expert information, high-quality products, as well as a personalized and friendly service. The company takes pride in understanding the products it sells because the employees themselves have tried, tested, and used them in their respective gardens. Today, Gardener’s Supply serves millions of gardeners all over the nation.

What does Gardener’s Supply sell?

Here are the products that Gardener's Supply sells.

Does Gardener’s Supply have physical locations?

Gardener’s Supply has three retail stores located in Burlington, VT, Williston. VT, and Lebanon, NH. More details on the locations, hours of operations, and products and services by each specific store location, click here.

What forms of payment does Gardener’s Supply accept?

Here are the payment methods accepted at Gardener's Supply.

What is Gardener’s Supply return and refund policy?

Gardener’s Supply offers a 100% guarantee for every product sold online. They are committed to exchange or refund any product for its purchase price excluding the shipping costs, for products that do not meet customer expectations or do not function the way they were expected to. A pre-addressed return label is included in every order and to return a product, just complete the Product Return Form and include it in the items being returned. Ship to

Gardener’s Supply Company

Attn: Returns

Catamount Industrial Park

947 Route 7 South

Milton, VT 05468

For products bought at the Vermont Garden centers, returns should be made on the same location. More information can be found here.

What are the Gardener’s Supply shipping and delivery options?

Here are the shipping and delivery options offered at Gardener's Supply.

Shipping and Delivery Methods Offered at Gardener's Supply

Shipping Method Delivery Time
Economy Shipping 2-6 business days
Ground Shipping 1-5 business days
3 Day Shipping 3 business days for orders placed before 2pm EST
2 Day Shipping 2 business days for orders placed before 2pm EST
Overnight Shipping Next business day for orders placed before 2pm EST

Economy Shipping and Shipping Costs at Gardener's Supply

Order Total Shipping Charge
$20 and under $8.50
$20.01-$35 $10.50
$35.01-$50 $12.50
$50.01-$75 $15.50
$75.01-$125 $19.50
$125.01-$150 $22.00
$150.01-$175 $24.00
$175.01-$200 $26.00
Over $200 13% of Order Total

What sets Gardener’s Supply apart?

What sets Gardener’s Supply apart is their dedication to spread the rewards and the joys of gardening. Gardner’s Supply also stands out in how the brand is owned by employees who are gardeners themselves thus, earning the trust of the customers though providing innovative solutions. They are primed to help anyone achieve gardening success. In addition, Gardener’s Supply also takes pride in providing products that are not only earth-friendly but are garden-tested to help their customers have more success and fun in their own gardens.

Does Gardener’s Supply ever go on sale?

Gardener’s Supply regularly offers some of its products at discounted prices on its online store. They update their list of products regularly, so checking their website on a regular basis is recommended. You can also find the latest Gardener’s Supply coupons available here at CouponCause

Here are the sale offers at Gardener's Supply.

How does Gardener’s Supply give back?

Gardener’s Supply is committed to being a force of good and using gardening as a means to improve community and the world. As a B Corp, it offers both bottom-line profits and social responsibility at the same time. The company has been actively donation to many nonprofit organizations. It has also pursued such endeavors as Garden Crusader Awards, Community gardening, Employee Volunteerism, and the Green Education Foundation among many others.

Does Gardener’s Supply charge sales tax?

Here is a list of states where Gardener's Supply collects and does not collect sales taxes.

States where Sales Taxes are Collected

States where Sales Taxes are Not Collected

To where does Gardener’s Supply ship?

Gardener’s Supply ships nationwide as well as to Alaska, Hawaii, and other US Territories. More on their shipping policy here.

How can I contact Gardener’s Supply customer service?

If you need immediate assistance, you can reach Gardener’s Supply customer service at 1-888-833-1412, available during weekdays 10am-5pm EST. if you need to change an order, you can call at 1-800-876-5520. You can send them a message about any question, suggestion, or comment via email here. You can also ask a gardener here. You can also reach them by FAX at 1-800-551-6712. You may reach them by mail at:

Gardener’s Supply Co.

128 Intervale Road

Burlington, VT 05401