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13 Halloween Express FAQs From Our Experts

Shop Halloween costumes and accessories this year from Halloween Express. With stores both online and in-person, Halloween Express can help you look amazing this Halloween!

Halloween Express has Halloween costumes for people both young and old and regularly features Halloween costume promotions to help you save.

Can I pickup my online order in-store at Halloween Express?

Yes. Halloween Express offers in-store pickup of online orders!

Can I return my purchase in-store?

If you picked your online order up at a Halloween Express store, than you can return it to a store within 3 days for a refund. Other online orders must be returned via mail. Here are the Halloween Express return instructions.

Does Halloween Express accept PayPal?

Yes. Halloween Express accepts PayPal and all major forms of credit for online orders.

Does Halloween Express accept returns?

Yes. Halloween Express has a 15-day return policy for online orders that are delivered to you and a 3-day policy for online orders picked up in-store. View more on the Halloween Express refund & return policy.

Does Halloween Express have a customer service phone number?

Yes. You can reach Halloween Express customer service at 1 (859) 282-5520.

Does Halloween Express have any physical locations?

Yes. Halloween Express has physical locations across the United States in addition to its vast online store.

Does Halloween Express price match?

Yes. Halloween Express does offer price matching and price guarantee on items within 14 days of purchase.

Does Halloween Express ship internationally?

Yes. Halloween Express does ship internationally for an additional charge. Learn more about Halloween Express shipping here.

What ages is Halloween Express for?

Halloween Express carries Halloween costumes for people of all ages!

When does Halloween Express ship?

Halloween Express orders are typically processed within 2 business days!

Where is Halloween Express located?

Use the Halloween Express store locator to find a store near you!

Does Halloween Express have contacts?

No. Halloween Express does not carry contact lenses.

Does Halloween Express accept exchanges?

Yes. If your Halloween costume doesn't fit or you want to exchange it, Halloween Express will exchange your Halloween Costume for free!