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11 Hobbycraft FAQs From Our Experts
Hobbycraft was launched in 1995 and currently has nearly 100 stores in the UK. The Hobbycraft website allows crafters and do-it-yourselfers from around the world to shop an extensive selection of everything they could need for art projects large and small, from the base of a new scratching tower for Kitty to the glitter that tops off a 3rd grade art project. Whatever your project size, you can find the materials you’ll need at Hobbycraft.
Does Hobbycraft ship to the US?
Hobbycraft does ship to the US. Shipping fees are determined at the time of the order and may vary based on the shipping method selected. Customers may be given the option to prepay duties at the time their order is being completed.
How do you order from Hobbycraft?
You can order from the Hobbycraft website after selecting the country you are shopping from, by phone at 0330-026-1400 or by fax at 0120-2596101.
What methods of payment are accepted by Hobbycraft?
Hobbycraft accepts the following payment methods for US customers:
Hobbycraft Payment Methods
What is the Hobbycraft return policy?
Hobbycraft wants customers to be happy with every order. If there is a problem with any item, contact customer service via this form and instructions will be given to you to complete the return.
Does Hobbycraft have a rewards program?
The Hobbycraft Club is a free to join newsletter/club that gives members rewards including birthday gifts, free entries into various contests and free craft downloads. New members receive 15% off of their first order.
Does Hobbycraft have any discounts?
Hobbycraft does not have any discounts currently however new promotions and sales start all the time. You can also check CouponCause for any possible new discounts or coupon codes that have recently been added.
What is the Hobbycraft credit account and who is it meant for?
The Hobbycraft credit account is a way for select community members (schools, colleges, health care units, charities) to get the arts and craft supplies they need without having to drain their resources to do so. More information about the credit accounts can be found here.
What are the Hobbycraft workshops?
Hobbycraft stores offer a variety of demonstrations and workshops with different techniques, crafting styles and materials.
How do I reach someone at Hobbycraft customer service?
Hobbycraft customer service can be reached by phone at 0120 52 596 100. Phone orders can be accepted at 0330 026 1400. The fax number is 01202 596 101. Hobbycraft is also active on social media with messages received there typically answered within an hour.