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12 Home Chef FAQs From Our Experts

Home Chef launched in 2013 as a way for families to get fresh, home cooked meals on the table without any hassle or struggle. Using fresh ingredients and easy to follow, pre-measured ingredients gives Home Chef users the ability to put beautiful, delicious and nutritious meals on the table with only half of the effort and none of the waste. Home Chef has a number of menu options that cater to most dietary needs and preferences.

How does Home Chef work?

To get started with Home Chef you create an account and then choose your meals based on dietary needs and preferences. Options include vegetarian/vegan meals, low calorie, low carb and more. You can choose how frequently you want to cook each week and how many people you will be cooking for. Current pricing is around $7 per meal for fresh, ingredients and dishes that range from comforting home classics to more adventurous meals. You can change frequency and quantity and even skip shipments right from your account.

Are the Home Chef meal boxes available in stores?

Home Chef boxes can be found in some select Kroger stores.

What is the Home Chef shipping policy?

Home Chef ships to most of the US. Shipping costs are based on the number of boxes ordered with free shipping for orders over $49.00

Does Home Chef ship internationally?

Home Chef does not ship anywhere outside of the United States at this time.

What is the Home Chef return policy?

Home Chef wants every meal to be a pleasure so if something is not right in any way, contact customer service for a resolution.

Which payment methods are accepted by Home Chef?

Home Chef accepts the following payment methods:

How do you change or cancel a shipment from Home Chef?

You can make changes to any aspect of your Home Chef subscription, including closing your entire account, from your account dashboard online.

Does Home Chef have gift cards?

Home Chef eGift cards are the perfect gift for many occasions including housewarming, welcoming a new baby or for a new couple just getting started on their lives together. Gift amounts range from $60 to $240.

Does Home Chef have a mobile app?

Yes! The Home Chef mobile app lets you make changes to shipments and more while you are on the go. It is free to download from The App Store and Google Play.

How do you "earn credits" at Home Chef?

You can earn credits by referring friends and family to Home Chef. You will get a shareable link which gives each person you invite a $35 credit to use toward their first box. For every referral that begins a subscription, you will earn a $35 credit.

Does Home Chef have any discounts?

Home Chef offers a $35 discount for students through Student Beans. Additional savings can be found at CouponCause.

How do I contact Home Chef customer service?

Home Chef customer service can be reached by using this form or by the leave a message feature on the website. You can also call customer service at -872-225-2433 from 9 am to 6 pm, Monday through Friday and Saturday from 10 am to 2 pm (CST).