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USA & Canada Only - Free Shipping On $32+ Orders

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Free Shipping to US and Canada On $32+ Orders

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14 inkbox FAQs From Our Experts

inkbox offers the perfect solution for people that want to experience getting a tattoo but do not wish to keep it for life. Using a semi-permanent technology, inkbox tattoos are meant to last longer than your run-of-the-mill temporary tattoos. This same technology makes them look authentic too. With safe ingredients and non-toxic formula, inkbox is your painless, non-permanent alternative to actually getting inked. With a variety of creative designs to choose from and even allowing you to create your own, getting temporarily inked has never been this fun.

How does inkbox work?

inkbox sends you everything that you need to apply your temporary tattoo at home. Lasting for one to two weeks, you can choose from over 2,000 catalog tattoos or you can create your own. Application usually only takes as little as 15 minutes. Learn more about how inkbox works here.

Is inkbox safe?

Yes. The ingredients for inkbox tattoos are based on a fruit that has been used for tattooing by indigenous tribes in the Amazon for thousands of years. The ink doesn’t contain toxic chemicals and is even safe for children. For a list of ingredients, click here. If you have sensitive skin, it may be best to test it out first. Here are tips on how to do it.

What payment options are accepted at inkbox?

Here are the payment methods that inkbox accepts.

Do out of stock inkbox designs ever come back?

inkbox constantly takes effort on restocking their designs. You can even sign up to get notified when a design is back in stock. You can also email hi@inkbox.com to send them a reminder about the design you are waiting for. Also, inkbox releases about 40 new designs weekly.

When will I receive my custom inkbox order?

Custom designs are made on demand by the inkbox custom team and will take 10-13 business days to process and fulfill before they are shipped. If it has been more than 13 business days since you have made the order, you can email custom@getinkbox.com for updates.

When does my inkbox order ship?

Most orders require a 2-3 business day processing time before they are shipped. However, if the order is a custom one, it may take around 8-15 business days for inkbox to get it all set and ready for shipping. This is on top of the actual delivery or transit time it would take for the order to get to you after it has been shipped.

What shipping options does inkbox offer for US and Canada orders?

inkbox offers free standard shipping for US and Canada orders that are over $32. Priority Shipping is also available for US orders. Click here for more shipping details.

US and Canada Shipping Options

Location Shipping Option Price Processing Time Transit Time Total Time
USA Standard $3 (FREE for orders over $32) 2-3 Business Days 3-5 Business Days 6-8 Business Days
USA Priority $7.50 2-3 Business Days 2-3 Business Days 4-6 Business Days
Canada Standard $5-9 (FREE for orders over $32) 2-3 Business Days 1-4 Business Days 3-7 Business Days

Does inkbox ship internationally?

Yes. inkbox even offers free international shipping for orders over $39. Of orders below $39, an international shipping flat rate of $9 is charged. International orders generally have a 9-15 business days delivery time. More details on inkbox’s international shipping options here.

inkbox International Shipping Options

Order Total Shipping Costs Processing Time Delivery Time
Orders over $39 Free 2-3 Business Days 9-15 Business Days
Orders below $39 $9.00 2-3 Business Days 9-15 Business Days

Can I make changes to my shipping address after placing my inkbox order?

If the order has not yet been shipped, then you can email hi@inkbox.com along with the updated shipping address and your order number. However, inkbox will no longer be able to make any changes once the order has been shipped.

Does inkbox accept returns?

Yes. Unused inkbox products can be returned within 30 days from their shipping date. To be accepted for refund, items must be in their original packaging and must be in new condition. Refunds will be made to the original form of payment used when making the purchase. Shipping charges will not be covered. Products returned beyond 30 days may still be eligible for refund but in the form of store credit. No return will be accepted if it has been beyond 90 days from the time the order was shipped. More on inkbox’s return policy here.

Will I get charged for customs and duties?

Orders shipping to the US and Canada will not be charged for any duty or import tax.International orders, however, may be subject to these charges based on the value of their order and depending on the tax-free threshold. Taxes and duties are the recipient’s responsibility and are generally collected upon delivery of the order.

When can I expect my inkbox refund?

Returned items will be inspected upon receipt. You’ll then be notified via email whether your refund request has been approved or rejected. Refunds will take 10-15 days to be credited back to your original method of payment. If you need help regarding your refund, you can email hi@inkbox.com.

Can I cancel my inkbox order?

If you wish to cancel your order, contact hi@inkbox.com as soon possible. Include your order number and the reason you’re canceling. As long as the order has not been shipped yet, inkbox can still have it canceled and you will get a full refund.

How can I contact inkbox customer service?

You may contact them via the chat box on their website or you can email them at hi@inkbox.com.