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11 JD Williams FAQs From Our Experts

JD Williams is an online retailer that specializes in giving women fashionable clothing in a wide range of sizes. From casual to athletic, intimates to special occasion dresses, as well as shoes, boots and accessories, JD Williams wants to sell clothing that fits well, flatters and feels great to wear.

Does JD Williams have retail locations?

No, JD Williams is an online retailer.

What is the JD Williams shipping policy for the US?

This is the information for shipping to the US:

JD Williams US Shipping Information

Type Fee Estimated Delivery Time
Standard/Untracked $6/free for orders over $125 6-10 business days
DHL Express/Tracked $20 2-3 business days

Does JD Williams ship internationally?

Yes, JD Williams ships to a number of countries around the world. On the homepage, select your country from the drop down menu and you will go to the correct site for your area.

What is the JD Williams return policy?

JD Williams gives customers free returns for 60 days. Simply use the smart label that is found on your shipping slip on the outside of your parcel. All items should be unworn/unused and should have all tags, accessories and other items with them for full credit.

What methods of payment are accepted by JD Williams?

JD Williams accepts the following payment methods for US customers:

Does JD Williams have gift cards?

JD Williams does not have gift cards.

What are the size ranges at JD Williams?

JD Williams US customers can find tops, dresses, bottoms and jeans in US 6-34. Shoes are available in US 5-11.

Can you change or cancel an order once it has been submitted to JD Williams?

If the order has not started processing yet, it can be canceled or changed. The best suggestion is to call customer service at 1-855-308-6282 as soon as possible.

Does JD Williams have a rewards program?

JD Williams does have a rewards program which is part of the JD Williams credit card. Each time you use the card for shopping you will earn points that go toward rewards.

What are the JD Williams products?

Here are the products found at JD Williams:

How do I contact someone at JD Williams customer service?

JD Williams customer service can be reached by email at Inquiries@jdwilliams.com or by clicking on the help icon at the bottom of the homepage. Customer service can also be reached at 1-855-308-6282 from 7am to 11pm (EST).