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10 JustFab FAQs From Our Experts
JustFab is a subscription based fashion retailer. Members take a style quiz and then are sent collections called "boutiques" to look over. You can skip a month and be charged nothing or return items for credits toward future purchases. Items include shoes, boots and clothing for women.
How does JustFab work?
JustFab is subscription based- you sign up as a VIP member and will be sent collections to choose from each month. If you want the selection, there’s nothing to do. The selection will be sent to you and your payment on file is charged. If you do not want the selection, simply skip it before the 5th of the month and there is no charge. If you receive it and the shipment is not right for you for any reason you can return it.
What is the JustFab shipping information?
This is the information for domestic shipping from JustFab:
JustFab Domestic Shipping Information
| Type | Fee | Estimated Delivery | Restrictions and Special Information |
|---|---|---|---|
| Standard | $4.95/Free for orders over $39 in the contiguous US only | 4-7 business days | $9 shipping to AK/HI/Puerto Rico/APO and FPO addresses |
| Rush | $8.95 | 2-3 days | Only available to the contiguous US. |
Does JustFab ship internationally?
JustFab ships to the US and Canada only. Other countries can shop JustFab from their own websites.
What is the JustFab return policy?
JustFab allows returns of new/unworn items for credit or membership for free. Exchanges are also free. If you would prefer to receive a refund there is a $5.95 restocking fee deducted from the amount returned. For returns outside of the contiguous US there is a $9 shipping and handling fee.
JustFab Payment Methods
Does JustFab have gift cards?
JustFab does have gift cards. In addition, you can select an actual item and send it as a gift to a friend or family member by entering their shipping information during the checkout process.
How do I cancel a JustFab membership?
Canceling a JustFab membership is as simple as calling customer service at 1-866-337-0906.