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10 Lookfantastic FAQs From Our Experts

Lookfantastic is an online beauty retailer based in the UK. Around since 1996, it is and has been Europe's top selling beauty supplier and globally is number 2 in the industry. Lookfantastic has over 12,000 products with nearly 500 brands covering all aspects of beauty care from skin treatments to makeup, hair care products, scents and more. Lookfantastic has products for both men and women.

What is Lookfantastic?

Lookfantastic is a UK based, online retailer that sells a wide range of beauty and hygiene products for men and women.

What is the Lookfantastic Beauty Box?

The Lookfantastic Beauty Box is a subscription service that lets you choose between a 1, 3, 6 or 12 month subscription plan. At the start of each month you will receive your specially selected items. You can cancel your subscription by the 23rd of the month. Canceling a multi month subscription will not stop the boxes from arriving- if you sign up for a full year and stop in month 4, 8 more boxes will show up.

Is there a Lookfantastic rewards program?

Everyone who signs up for the Lookfantastic Beauty Box is a member of the Beauty Box Club. Benefits of this club include monthly Twitter chats with experts, special previews on products, products that are only available to club members and more.

What is the Lookfantastic shipping policy?

This is information for Lookfantastic shipping to the US:

Lookfantastic Shipping Information

Type Estimated Arrival Fee
Tracked 4-6 days (AK and HI may take up to 14 days) $5 or free for orders over $30
Express 2-3 business days $10
Premium 1-2 business days $20

Does Lookfantastic ship internationally?

Lookfantastic ships to a number of countries outside of the UK and the US. Shipping times and fees will vary by destination.

What is the Lookfantastic return policy?

Lookfantastic will accept returns on some items. All returns must start with a call to customer service for further instructions.

Which payment methods are accepted by Lookfantastic?

Lookfantastic accepts the following payment methods:

Does Lookfantastic have any discounts or special offers?

In addition to offering a student discount through Student Beans, Lookfantastic has a number of ways to save while buying your favorite beauty brands. Look for special offers near the top of the website's home page as well as across the top banner. Additional coupon codes can also be found at the bottom of the home page under "coupons". Signing up for the newsletter will get you a discount on your first purchase as well as information about upcoming sales events. Finally, there are always coupon codes and discounts at CouponCause.

Do I need an account to order from Lookfantastic?

Yes, you will need to create an account to order anything from Lookfantastic. It is simple to do and only takes moments.

How do I reach Lookfantastic customer service?

Lookfantastic customer service can be reached by live chat on the website or by phone at 1-844-433-5149, Monday through Thursday, 6 am to 9 pm, Friday, 6 am to 5 pm and Saturday 8 am to 12 pm (MDT).