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13 Loot Crate FAQs From Our Experts

Loot Crate is a subscription treasure chest for gamers and pop culture fans alike. This subscription box comes on a monthly basis, loaded with a bundle of collectibles, apparel, figures and more each month you have an active subscription.

Customers can select from a handful of different types of Loot Crate boxes. You can choose from: Pop Culture Crates, Gaming Crates, Film & TV Crates and Apparel Crates. Each crate comes packed with custom items you are certain to fall in love with!

Does Loot Crate accept PayPal?

Yes. You can pay for your Loot Crate subscription box with a PayPal account. You can also use any major credit card.

Does Loot Crate always come with a t-shirt?

Yes. Each Loot Crate box comes with a new t-shirt based on which box you have chosen. That's not all that the Loot Crate comes with, though! Each month, your Loot Crate is packed full of collectibles, figures, of course your shirt, and more.

Does Loot Crate auto renew?

Yes. By default, Loot Crate will auto-renew your subscription after your final month. However, you can easily turn this setting off on your Loot Crate account page.

Does Loot Crate charge monthly?

No. Loot Crate charges you a one-time fee based on how many months you want your subscription. A one month subscription crate might start at around $15.99/month, for example, whereas a 12-month subscription is $12.95/month but you need to pay for all 12 months at once.

Does Loot Crate have a customer service phone number?

Yes. You can call Loot Crate customer service at 1 (323) 999-5353.

Does Loot Crate have any physical locations?

No. Loot Crate has no physical locations. It operates strictly online!

Does Loot Crate give refunds?

Yes. Loot Crate offers refunds for returns, but it is limited to the product price and does not include shipping and handling costs.

Does Loot Crate ship internationally?

Yes. Loot Crate ships internationally to a handful of countries around the world. To see if Loot Crate ships to your country, please check the Loot Crate help center.

How do I order Loot Crate?

Simply select which Loot Crate box you want: Pop Culture, Gaming, Film & TV or Apparel. Then, choose the length of subscription: 1-month, 3-month, 6-month and 12-month. Input your shirt size, checkout and get ready for some sweet gear!

Who uses Loot Crate?

Anyone can order Loot Crate! Loot Crate boxes are perfect for people who are into video games, movies and TV or just popular culture at large. If you or a friend enjoys one of these things, you'll definitely enjoy Loot Crate!

Is the Loot Crate Reddit legitimate?

Yes. The Loot Crate Reddit is a great resource to find out exactly what is in a given Loot Crate. Be warned though: if you like surprises, stay away! The Loot Crate Reddit is nothing but spoilers.

What is in a Loot Crate box?

What comes in your Loot Crate is partly dependent on which Loot Crate box you pick! You can choose from Pop Culture, Gaming, Film & TV and Apparel. Each Loot Crate comes with a t-shirt but the rest is a surprise! Typically, you can expect collectible items, figurines, art and more. Check out the past Loot Crates for a better idea.

When does Loot Crate ship?

New Loot Crate boxes ship every month of your subscription.