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12 MOO FAQs From Our Experts
Moo started as a small printing company in 2006 and has now grown to be a global name in the industry. Customers from more than 190 countries buy business cards, note cards and more from Moo now. The Moo community from the Twitter account to YouTube is also growing with members showing off their own designs.
How does MOO work?
To order from MOO simply choose the product that you want from a wide range and then add the custom touches and relevant information. Premium papers, textured finishes and more are all available. Preview your finished design and once you are satisfied, add to your order. Everything is backed by the MOO guarantee.
MOO Shipping Information
| Type | Fee | Restrictions and Special Information |
|---|---|---|
| Next Day | $41.75 | Limited availability |
| 2 day | $21.75 | |
| 4 day | $15.75 | |
| 7 day | $9.75 | |
| 9 day | $5.50 | All times relate to business days and excludes holidays. |
Does MOO ship internationally?
MOO does ship internationally with customers in almost 200 countries. Fees, carriers and other information will vary by country.
What is the MOO returns policy?
The MOO guarantee says that you will love your items no matter what. If an item does not meet your needs for any reason contact MOO customer service by chat/email or phone and discuss the problem and how best to fix it.
Does MOO have free samples?
MOO will send a pack of 10 business cards (other sample packs are available) so that you can get an idea of the variety of paper, the finishes and textures and other features available at MOO.
What is MOO for business?
If your business has 10 or more employees, MOO for business will assign you an account manager with an in-house design team and other benefits to help with your business cards and other printing needs. There are different levels of accounts to choose from. Call 1-855-800-2034 to get started.
Can I design my own business cards at MOO?
Yes! You can upload your own artwork or photos and use those files to create your own business cards, notecards, notebooks and more at MOO. Simply follow the guidelines for sizes and other tips and make sure that you are inspecting your preview before ordering.
Does MOO offer discount programs of any kind?
MOO gives a 15% discount for students. You can find other MOO promo codes available at CouponCause.
MOO Payment Methods
What is MOO Printfinity?
MOO Printfinity allows you to print different designs, artwork or photos on cards in the same pack so that you get a wider variety. Each pack will have a different number of different designs you can use.
How do I reach someone at MOO customer service?
You can chat with MOO customer service via the website Monday through Friday, 24 hours a day and on the weekends from 8 am to 4 pm (EST).
Customer service can also be reached by phone at 1-401-519-2034, Monday through Friday, 3 am to 9 pm (EST).
Business customers can reach the accounts managers at 1-855-800-8034.