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10 FAQs From Our Experts started in 2000 as a service to help people get movie tickets in the easiest and fastest way possible. The entire company was bought in 2017 and is now a part of Fandango, still providing movie tickets with the same simplicity.

How does work?

To purchase tickets simply find the theater nearest you, choose a movie and then select the number of tickets that you would like to buy. You will be prompted to join the Fandango VIP rewards program but you can decline this offer if you would rather not. You do not need to create an account. After entering your payment information and clicking confirm, your transaction will be complete. You will receive email confirmation of your purchase.

Which payment methods are accepted by accepts the following payment methods:

Does have a rewards program?

As it is now a part of the Fandango company, the rewards program is Fandango VIP Rewards. It is free to join and you earn 125 points per movie ticket purchased. 500 tickets is equal to a $5 reward.

Does have gift cards?

Yes, there are gift cards. They are available in a number of designs for various holidays, seasons and more. There is an option that allows you to design your own gift card by using an uploaded photo or design.

What is the refund policy?

You can request a refund of tickets purchased through before showtime in most cases directly through the account. If you are not an account holder you may make the request through customer service. Some movies may have special policies in place which restrict refund requests. For those movies you will have to direct your request through customer service.

Does offer any discounts or special offers?

Special offers can be found on the website and may include concession stand offers and more from participating partners. Additional offers can also be found on CouponCause. Discounts, including military or senior discounts are at the sole discretion of each theater.

Does have a mobile app? mobile app is available for Apple and Android users and is free to download. Additional apps can be found on streaming services, including Roku.

Do you need an account to buy tickets with

No! You can buy tickets with by checking out as a guest.

Do all theaters in my area sell tickets through

No. When you search for tickets in your area you will see the theaters listed. If they do not sell or allow ticketing through you will see that listed by the theater's name.

How do I contact customer service? customer service can be contacted by using the form found here or by live chat on the website. Live chat is available from 6 am to 10 pm, everyday.