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13 Mr. Coffee FAQs From Our Experts

Mr. Coffee is America’s top brand of coffeemaker. Since the 70s, Mr. Coffee has been committed to bringing a rich coffee experience into every home. America’s original coffeemaker, they have forever changed the way that Americans have been brewing their coffee thanks to their inventions of the automatic drip coffeemaker in 1972. Since then, they have been at the forefront of helping their customers experience the great taste of coffee by designing, paving the way to new home appliance innovations. Today, Mr. Coffee has continually reinvented their coffeemakers to deliver not only the best technology but also the most competitive prices for brewing coffeehouse-style beverages at home.

What products does Mr. Coffee sell?

Here are the products that Mr. Coffee sells.

Does Mr. Coffee offer a money-back guarantee?

If you are not 100% satisfied with a Mr. Coffee purchase, you may return it within 30 days of receipt. You may choose to exchange the product or have it refunded. For refunds, you will be provided with the purchase price minus the processing fees and the handling and shipping charges.

When returning a product, make sure to use a trackable shipping method. Include the customer receipt or the packing slip in the return package. You may also enclose a note with the reason why you are returning the product, if you could not find your copy of the packing slip. Return the product to the following address:

Newell Brands


11883 Lime Kiln Road

Dock 2

Neosho, MO 64850

What types of payment does Mr. Coffee accept?

Here are the payment methods accepted at Mr. Coffee.

Mr. Coffee Accepted Payment Methods

Does Mr. Coffee offer free shipping?

Yes. Free standard shipping is offered for orders over $35 that are being shipped to the 48 contiguous states. Click here for more details on how the free shipping works.

What are Mr. Coffee’s shipping rates?

Handling and shipping charges are based on the order’s dollar amount. Here are Mr. Coffee’s shipping rates.

Mr. Coffee Shipping Rates for the 48 Continental States

Order Amount Standard Shipping Second Day Shipping Next Day Shipping
$0.00 - $9.98 $5.95 $25.45 $42.95
$9.99 - $49.99 $8.50 $28.45 $45.95
$50.00 - $99.99 $14.95 $34.45 $56.95
$100.00 - $149.99 $18.95 $41.45 $66.95
$150.00 - $199.99 $22.95 $47.45 $79.95
$200.00 - $299.99 $25.95 $58.45 $90.95
$300.00 + $39.95 $82.45 $90.95

Mr. Coffee Shipping Rates for Alaska and Hawaii

Order Amount Standard Shipping Second Day Shipping Next Day Shipping
$0.00 - $9.98 $24.80 $49.60 $64.95
$0.00 - $9.98 $26.45 $52.90 $69.95
$50.00 - $99.99 $32.45 $54.95 $73.95
$100.00 - $149.99 $38.45 $66.90 $89.95
$150.00 - $199.99 $45.45 $76.90 $94.95
$200.00 - $299.99 $48.45 $86.90 $109.95
$300.00 + $62.00 $91.95 $118.95

What is Mr. Coffee’s refund policy?

For returned items, expect the refund to be issued on the same form of payment tendered upon the purchase of the product. Expect the refund to appear as a credit on your account within 1 or 2 billing cycles. More details can be found here.

Does Mr. Coffee charge sales taxes?

Sales taxes may be collected on orders that are being shipped to certain locations, in accordance with relevant state laws. Here are the list of states where Mr. Coffee orders will be subject to sales taxes.

States with Sales Taxes

Can I remove or add an item to a recently submitted Mr. Coffee order?

Once submitted, an order is immediately sent to the warehouse for processing, which is why it cannot be updated or changed. Most orders are also shipped on the same day they are received.

Does Mr. Coffee ship internationally?

No. At present, Mr. Coffee only ships within the 50 states. They are also unable to ship to APO/FPO and PO Box addresses.

When will I receive my Mr. Coffee order?

All orders may be shipped via Ground/Standard service, Second Day (2 Business Days) service, or Next Day (1 Business Day) service. For standard shipping, expect to receive your order within 6-8 business days from the time it was received. This does not include Hawaii and Alaska.

For Second Day shipping, expect orders to arrive within 2 business days, provided it was received by 12PM EST. Next Day shipping orders received by 12PM (EST) will arrive on the next business day. Orders placed and received over the weekend will be delivered on Tuesday.

Mr. Coffee Order Shipping and Delivery Times

Shipping Option Delivery Time
Standard/Ground 6-8 Business Days
Second Day 2 Business Days
Next Day 1 Business Day

Can I cancel a Mr. Coffee order I recently submitted?

Once an order is submitted, it will be sent immediately to the warehouse for processing, which means that it can no longer be updated or changed. However, Mr. Coffee offers a 30-Day Money Back guarantee which allows you to return a product for a full refund, minus the handling and shipping costs. Click here for more details.

How can I track my Mr. Coffee order?

Once you have received an order confirmation email, you will be able to start tracking your order. You will need the confirmation number and your zip code in order to track your order here. You may also log-in to your account in order to retrieve the information.

How can I contact the Mr. Coffee customer service?

You can reach the Mr. Coffee customer service by phone at 1 (800) 672-6333. You may also send them a message via their Contact Us page here.