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13 My Pillow FAQs From Our Experts

My Pillow pillows feature a patented filling that is designed to provide added support to your head, neck and shoulders. This will help stabilize your body during sleep and also keep you in deep, rejuvenating REM sleep for even longer!

Every My Pillow purchase is backed by a 60-day satisfaction guarantee and a 10-year lifetime warranty on all pillows. Bed toppings and pet pillow are backed by 5-year warranties!

What does My Pillow sell?

My Pillow sells a variety of pillows, pillow cases, bed sheets and more. Here is everything My Pillow sells:

Does My Pillow come in king size?

Yes, My Pillow carries king sized pillows, however you will have to pay a little extra ($10 at the time of this writing) for the larger size.

Does My Pillow come in soft?

Yes, My Pillow has soft pillows. However, we highly recommend using the special My Pillow sizing chart to find a pillow that is built to your specifications. Use your t-shirt size and gender to find a pillow that is filled to a density that will provide you all of the benefits of using My Pillow!

Does My Pillow help with neck pain?

Yes, My Pillow is designed to stabilize your head, shoulders and neck during sleep and provide better support than other pillows. Additionally, according to the My Pillow website, you will go into REM sleep faster and stay there longer!

How do I know what My Pillow I have?

You can tell one My Pillow apart from another based on the tag. Each tag will be color coded with the corresponding color of where it falls on the sizing chart. For example, "yellow" pillows, which are the least firm on the My Pillow sizing chart, will have yellow writing on the tag, green will have green and so on!

Does My Pillow have any physical locations?

Yes, My Pillow has over 500 locations and shows around the United States!

Does My Pillow ship to Canada?

Yes, My Pillow has a shipping facility within Canadian borders so customers don't pay additional taxes! Purchases made in Canada are transacted in US Dollars.

How do I wash My Pillow?

My Pillow recommends laundering the pillows every 4 months, even if clean! For those with allergies, My Pillow recommends every 2 months or as often as needed. My Pillow also supplies a list of laundry recommendations here: https://www.mypillow.com/faq.

Does My Pillow accept PayPal?

My Pillow does not accept PayPal or other electronic forms of payment. My Pillow does accept all major credit cards.

Does My Pillow have a credit card?

Yes, you can apply for financing upon checkout at My Pillow. Complete an application through Affirm and if approved and a loan is confirmed, you will be able to make monthly payments on your My Pillow purchase.

Does My Pillow offer a warranty?

Yes, all purchases are covered by a 10-year warranty and a 60-day money back satisfaction guarantee. Bed toppings and pet pillows are covered by 5-year warranties. For more information or to file a warranty claim, visit the MyPillow website: https://www.mypillow.com/guarantee-warranty

Does My Pillow accept returns?

Yes, My Pillow offers a 60-day money back guarantee and will accept returns.

Does My Pillow have a customer service phone number?

Yes. You can call My Pillow customer service at 1 (800) 308-1299.