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11 Nurx FAQs From Our Experts
It doesn’t matter if you know what birth control method you need or not as you have the choice to get advice on the best method for you. With real doctors attending every request, you can expect to get the level of care
How do I contact Nurx customer service?
For any concerns, you can call 800-321-NURX from Monday to Friday 9am-9pm EST to speak to the Customer Care Team. You may also send them a message through https://app.nurx.com/messages or email at firstname.lastname@example.org.
Who is Nurx for?
Nurx is ideal for anybody who needs easy and hassle-free access to birth control, HIV prevention, emergency contraception and other similar services. It offers fast and free delivery to get the products you need straight to your door. To ensure that you're only prescribed the right products that work best for you, real doctors assess and review your requests. Whether you know exactly what birth control method you want or not, Nurx can help you figure it out.
What sets Nurx apart?
Nurx makes it easynur and hassle-free for women to access birth control, home testing, and other products by delivering them straight to their door. At Nurx, there are real doctors and clinicians to ensure that you are provided real care. Insurance or credit card are accepted when making a purchase. Delivery is fast and free. With automatic refills, getting access to birth control has never been this convenient and easy.
What payment options does Nurx offer?
Nurx allows customers to pay for their orders via insurance or with credit card, with services starting at $15. While Nurx accepts most forms of insurance, below are insurance that they currently do NOT accept:
Insurance Nurx does NOT Accept
|Insurance Provider||Exempted States|
|Medicaid||CA, TX, IL|
|Discount or Rx Savings Cards (Tru-Rx, etc.)|
|Humana in IL|
|My Blue (Florida Blue HMO)|
How much does Nurx costs?
for birth control, emergency contraceptives, and PrEP depend on whether you’re
insured or not and what type of insurance plan you have. With an insurance,
birth control prescription is
What are Nurx' shipping and delivery options?
Nurx offers a 2-day free shipping through USPS. Orders
Does Nurx offer overnight delivery for Plan B or emergency contraceptives?
Is Nurx safe?
In which areas are Nurx services available?
Here are the areas where Nurx telemedicine services are available:
How do I cancel a Nurx order?
Initial orders are considered final once checkout is completed and cannot be canceled. Packages dispensed by the pharmacy cannot be refunded or returned as this is prohibited by federal law to protect the integrity for both the medications and patient. Refills can be canceled within 48 hours from receipt of the reminder message by calling 800-321-NURX or messaging NURX at https://app.nurx.com/messages, Monday to Friday 9am-9pm EST. Make sure you get a confirmation message of the order cancellation.