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10 Olay FAQs From Our Experts
Olay began as "Oil of Olay" in 1952. While it sounds like an exotic oil it is actually just a play on the word lanolin used by the creator of the product. Modern Olay products are among the most researched with nearly 20 skin care studies performed each year by the Olay company. All of that work pays off as Olay has won over 100 different beauty and skin care awards. Among the products are anti-aging products for skin, face and eyes.
What is Olay?
Olay is a skin care and beauty product company that strongly focuses on anti-aging products.
What is the Olay shipping policy?
This is the Olay shipping policy for the US. Olay does not ship to PO Boxes or to military addresses.
Olay Domestic Shipping Policy
| Type | Estimated Delivery | Fee |
|---|---|---|
| Standard | 5-8 business days | Varies by order and destination |
| 2 Day/Expedited | 2 business days | See above |
What is the Olay return policy?
Olay allows returns of unopened/unused products. All returns start with a call to customer service at 1-800-285-5170 to request a return merchandise authorization number as well as a prepaid return label. All items will be inspected before a refund is made.
Olay Payment Methods
Does Olay have gift cards?
Olay has gift certificates which can be sent directly to your recipient or to your own email to be printed and presented as you wish.
Does Olay have a rewards program?
There is an Olay rewards program. Club Olay allows you to be the first to know about new products, special sales and exclusive offers. You will also get chances to win prizes and more. It is free to join Club Olay and you earn points for doing so. You earn more points by making a purchase. Points add up and can be used for cash back rewards.
Does Olay have any discounts or offers?
Olay does have a number of offers including special savings on collections and gift sets. You can find the latest offers on the Olay website under "Offers". Additional savings can also be found at CouponCause.
How do I contact Olay customer service?
Olay customer service can be reached by using this email form or by live chat on the website from 10 am to 6 pm, Monday through Friday. Customer service can also be reached by phone at 1-800-285-5170 from 9 am to 6 pm EST, Monday through Friday.