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10% off Halloween Care Packages for Your College Student

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13 Our Campus Market FAQs From Our Experts

Our Campus Market is a cool and convenient one-stop shopping destination for young adults and their parents looking to furnish and properly equip college dorms and apartments. With products ranging from bedding and care packages, to bath and decor, Our Campus Market can make any new space, however cramped or co-inhabited, feel like home. Partnerships with 900 campuses and more than 1,500 campus organizations help to ensure Our Campus Market products fit, operate, last, and look good in a student's new living space, while carrying anti-fire and other safety standards that help to keep them safe on their own.

Does Our Campus Market have a customer service phone number?

Yes. You can call Our Campus Market's customer service group at 1 (866) 847-7365, email them at customerservice@ocm.com, or chat via live dialogue window on their website.

What does Our Campus Market sell?

Our Campus Market offers a wide selection of home goods and furnishings to make any advancing student feel at-ease and empowered in their new space. Their product categories include:

Does Our Campus Market offer a warranty?

Our Campus Market products are Guaranteed 'Til Graduation. If you are dissatisfied with your items at any point before you finish school, they can be returned for a refund or exchange.

Does Our Campus Market offer promotions?

Our Campus Market regularly makes promotional codes available to discount individual product groups or full orders. Bookmark their Coupon Cause merchant page to stay up-to-date!

Where does Our Campus Market ship to?

Our Campus Market asks that all back-to-school orders be sent to a residential address unless your college offers Campus Distribution. This is because mailing rooms are often unprepared to handle such a workload so early in the year. Once the school year begins, orders can be mailed to residence halls.

Are Our Campus Market products approved?

Our Campus Market carries only products that are approved by their network of over 900 campuses and 1,500 campus organizations. They ensure college-ready styles, fits, functionality, and durability.

How long does Our Campus Market take to ship?

Most orders will arrive within 5 to 9 days of a completed order. Make sure to mind the back-to-school deadline to ensure on-time arrival for this upcoming school year!

Where will my student pick up their order?

Our Campus Market promptly relays any and all communication, direction, and detail associated with orders being handled by Campus Distribution programs to the contact information you provide when completing an order. Each campus is different, so double-check that your contact information is correct!

What color sheets does Our Campus Market have?

Our Campus Market is proud to offer more than 50 solid and patterned sheet colors, including new striped designs. Feel free to mix and match to properly align with your student's new school colors.

Does Our Campus Market accept returns?

Yes! You may return any Our Campus Market product for a full refund or exchange any time before graduation. To do so, simply print and complete the Return Form and send it along with your package to:

OCM
Attn: Returns
305 W Commerce St
Chambersburg PA 17201

Is Our Campus Market located on campus?

No. Our Campus Market is an online shopping resource that serves and partners with 900 campuses to offer approved high-quality furnishings for their dormitory and off-campus housing spaces. They aren't employed by your student's college, but they are closely partnered with them.

What forms of payment does Our Campus Market accept?

Whether a student is paying with their summer savings, or Mom and Dad are covering the bill, Our Campus Market offers a variety of payment options. Shoppers can choose between:

Our Campus Market Payment Options

Does Our Campus Market offer free shipping?

Yes! Shoppers enjoy FREE shipping on all Value Paks, Our Campus Market's most popular product category.