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12 Princess Polly FAQs From Our Experts
Princess Polly is an online based fashion retailer from Australia that has made major inroads in the fashion world largely in part to younger women. Catering to the tastes of teens and young adult women, the company has quickly made a name for itself everywhere.
What is the shipping information for Princess Polly?
This is shipping information to the US from Princess Polly:
Princess Polly US Shipping Information
| Type | Fee | Restrictions |
|---|---|---|
| Standard/Ground | $6.99 for orders under $50 | |
| 2 Day Shipping | $6.99 for orders under $50 | Not available to AK/HI/APO/FPO or PO Boxes |
| Next Day | $10.00 flat rate | Not available to AK/HI/APO/FPO or PO Boxes |
Does Princess Polly ship internationally?
Yes, Princess Polly ships to a number of international countries. The rates vary by country of destination and are subject to frequent changes.
What payment methods are accepted at Princess Polly?
These are the payment methods that are accepted at Princess Polly:
Princess Polly Payment Methods
How do I use Afterpay to pay for my order at Princess Polly?
Choose the items and place them in your bag. When you get to billing options, check Afterpay. You will fill out the fast and easy application and then if you are approved, you will make your initial payment and get a schedule for the breakdown of the rest.
What is the Princess Polly returns policy?
Princess Polly will accept returns for items that are not used or worn for 30 days after purchase. US customers are eligible for free exchanges however Princess Polly cannot guarantee that the color/size you want will be available.
What is the Princess Polly international returns policy?
Princess Polly accepts returns from international customers for 30 days but the customer must pay for their own return shipping. International customers are not eligible for exchanges at this time.
What is the sizing information for Princess Polly?
Princess Polly lists item on the US website in US sizes that range from a US 0 to a 12 but the international size charts are there for comparison.
Does Princess Polly have gift cards?
Gift cards for Princess Polly are available as a digital certification in amounts that range from $10-200 and are only valid for US customers.
Can I cancel an order with Princess Polly once it has been submitted?
No, you cannot cancel or change an order from Princess Polly. You can return the items once they arrive, however.
Do I need an account to shop at Princess Polly?
You don't have to have an account with Princess Polly to shop however it makes your checkout faster and easier. You can also use your account to keep track of past orders especially for items that you may need to order again.
How do I reach someone at Princess Polly customer support?
Customer support at Princess Polly can be reached by email at hi@princesspolly.com as well as by a form on the website. You may also call them at 1-855-818-1786, Monday through Friday, 9 am to 5 pm (PST).