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10 Redbox FAQs From Our Experts

Redbox makes it possible to rent the latest and most popular movies on DVD by visiting a local Redbox kiosk. Renting is fast and hassle-free! In addition to the Redbox kiosks, the Redbox app allows users to rent movies on-demand and enjoy live TV. The Redbox app is available on iOS and Android devices.


It might be shocking to some, but Redbox was originally a sales gimmick by McDonald's. Started in 2002 using repurposed kiosks, RedBox was used by the food giant to get more traffic to select restaurants. Eventually Redbox was purchased by another company and continued to operate as kiosks, usually found outside of store locations across the country. The business has expanded to include streaming television and movies in addition to DVDs and games that can be rented or purchased.

How do I find a Redbox location?

You can find a Redbox location near you through the Redbox website.

What are the Redbox options for viewing?

In addition to the DVDs and games that can be rented or purchased through the kiosks, Redbox now offers on demand movies and live TV through a mobile app.

Does Redbox offer gift cards?

You can buy digital gift cards or promo codes at Redbox. Promo codes can be purchased in bulk as well.

Does Redbox have a mobile app?

Redbox has a free to download, free to use mobile app available for iOS and Android.

Which payment methods are accepted by Redbox?

Redbox accepts the following payment methods:

Does Redbox have a rewards program?

Redbox Rewards is currently by invitation only. Sign up for the newsletter to be kept informed about the program as well as for other sales and savings events, new releases and more.

Does Redbox offer discounts of any kind?

There are several ways to save with Redbox including Top Deals, found at the bottom of the website. There are also deals that are sent directly through the newsletter, promo codes that can be used on rentals and special savings for users on the mobile apps. You may find additional coupons and discount codes at CouponCause.

What is the Redbox refund policy?

Redbox will allow for a replacement disc or game but only if customer service is contacted immediately. Discs that are returned in non-working condition without explanation may result in additional charges to the customer.

How do I watch Redbox On Demand and Free Live TV?

You can watch Redbox On Demand and Free Live TV on smart TVs, streaming devices including Roku, or computers and mobile devices.

How do I contact Redbox customer service?

Redbox customer service can be reached by phone at 1-866-733-2693 from 10 am to 7 pm (CST), 7 days a week. There is also a chat option on the website.