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10 Reno Depot FAQs From Our Experts

Reno Depot is a part of the Lowes Canada network with stores centered in the Quebec region of the country. Currently there are just under 20 Reno Depot stores with the website helping to fill in the gaps to areas where the stores are not found. The stores and website carry nearly everything needed for everything from basic home repairs to major home renovations and also can handle larger orders for local contractors and professionals.




🛍Does Reno Depot have retail locations?

Reno Depot has between 18 and 20 locations in Canada. Most of the stores are in the Quebec province.

📪Does Reno Depot ship to the United States?

No, Reno Depot does not ship to the United States. US customers should shop at Lowes.com for their home improvement needs.

🌍Does Reno Depot ship outside of Canada?

No, Reno Depot does not ship outside of Canada at this time.

📦What is the Reno Depot return policy?

Reno Depot allows returns for cash/credit refunds with the original receipt and packaging. Items without these items may only be returned for store credit or gift cards at the item's lowest listed price. All returned items may be subject to a restocking fee of 25%. Appliances that have been installed can be returned for 30 days but only if there are no signs of damage including scratches or dents. The restocking fee plus the cost of removal and picking up may apply. Reno Depot reserves the right to refuse a returned item if they do not meet the company's standards.

💵Which payment methods are accepted by Reno Depot?

Reno Depot accepts the following payment methods:

❓What are the other delivery options for items from Reno Depot?

Reno Depot does allow in store pickup for most items. Items that are in stock in the store of choice can be ready to be picked up in as little as 2 hours. Items that must be ordered may take up to 10 business days to arrive to the store. An email will be sent to let you know the order is ready as well as to give you directions on picking it up. For larger items, truck and freight shipping is available at a cost determined by the order and distance. Curbside delivery is the only option if installation is not requested. Installation is an additional service and will require additional fees.

🎁Does Reno Depot offer gift cards?

Yes, Reno Depot does offer gift cards. Gift cards are valid on in store purchases only.

💳Does Reno Depot offer financing?

Yes, Reno Depot does offer financing through the Build it Up Plan. Use this their site online for full details, the application process and more.

💯Does Reno Depot price match or guarantee prices?

Reno Depot will match a competitor's price on identical products and will also make a price adjustment if something goes on sale just days after you've purchased it. Contact customer service with the details of the price in question.

📞How do I contact Reno Depot customer service?

Reno Depot customer service can be reached by using this form or by calling 1-866-283-2239 from 8:30 am to 7 pm (EST), 7 days a week.