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11 Rite Aid FAQs From Our Experts

Rite Aid opened its very first store in 1962 in Scranton, PA. It would not take the Rite Aid name for a few more years and then would go on to become one of the largest pharmacy and wellness store chains in the US. Currently Rite Aid operates over 2500 stores across the country as well as having an online site with a wide range of offerings.


Rite Aid sells health aids ranging from vitamins to weight loss products and more. It also sells baby care items, snacks, home décor items and seasonal gift ideas.

Does Rite Aid have retail locations?

Rite Aid does have retail locations. Find one of the over 2500 stores in the US here.

What is the Rite Aid shipping policy?

This is the information for the Rite Aid domestic shipping policy:

Rite Aid Domestic Shipping Policy

Type Fee Estimated Arrival Special Notes
Standard $5.99/free for orders over $34.99 3-5 business days
Expedited $8.99 2-3 business days Not available for PO Box addresses
Overnight $19.99 for orders up to 20 pounds Next business day Orders over 20 pounds will be charged 99 cents per additional pound. Not available for PO Box addresses

Does Rite Aid ship internationally?

Rite Aid does not ship internationally, including to APO/FPO addresses, at this time.

What is the Rite Aid return policy?

Rite Aid allows unused/new items to be returned for up to 90 days after purchase. Some items are not returnable and may include final sale items, costume and costume accessory items, personal use items including those for sexual health and others. Items bought online cannot be returned to stores.

What methods of payment are accepted by Rite Aid?

Rite Aid accepts the following types of payment for online purchases:

Does Rite Aid have mobile apps?

Yes! Rite Aid's mobile apps allow you to check in on prescriptions including scheduling refills on maintenance medications and more. Find the mobile app for your Apple devices or Android devices and download to be able to add coupons directly to your card and get alerts for med pickups.

Does Rite Aid have promotions or deals of any kind?

Rite Aid always has sales of various kinds. You can see the weekly ad flyer online or in stores. Online specials and other deals can be found here. You can also look for discounts and coupon codes at CouponCause.

Is there a Rite Aid Rewards program?

Rite Aid's rewards program is called Wellness Rewards. Joining is free and fast and you start earning with your first purchase or your first filled prescription. Non-prescription purchases earn 1 wellness point per dollar while each prescription can earn as many as 25 wellness points. Benefits include special pricing on a wide range of products, special email offers and more. The program has three levels including Bronze, Silver and Gold. An additional program for people over 65 gives them additional benefits.

Does Rite Aid have gift cards?

Rite Aid does have gift cards. In addition to being sold in stores and online you can find them at many retailers that sell gift cards.

What is Rite Aid Kid Cents?

The Rite Aid Kid Cents program allows people to round up all purchases to the nearest dollar. All of the proceeds go to various local charities that help children.

How do I contact someone at Rite Aid customer service?

Rite Aid customer service can be reached by live chat on the website, by web contact form or by phone at 1-800-748-3243. Customer service hours are Monday through Friday from 8 am to 8 pm and Saturday from 9:30 am to 6 pm (EST).