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10 Sideshow Collectibles FAQs From Our Experts

Founded in 1994, Sideshow Collectibles has been producing and selling replicas and memorabilia for fans of Marvel, Star Wars and more worldwide. They have sold items to nearly 500,000 collectors in over 100 countries. Items include replicas of varying sizes, gift sets and art prints.

What is the Sideshow Collectibles US shipping policy?

Shipping to the US is based on weight and/or size of the item and charges are determined at the time of checkout. Larger items may require extra charges.

Does Sideshow Collectibles ship internationally?

Sideshow Collectibles does ship internationally. Shipping charges are based on weight and destination and will vary by country. Additional charges such as customs, duties and value added taxes may be added to the shipment and are the responsibility of the customer.

What is the Sideshow Collectibles return policy?

Items can be returned to Sideshow Collectibles for 30 days after purchase. Shipping fees and other charges including any deposits that were made are not refundable.

Does Sideshow Collectibles require a deposit on items?

Some items at Sideshow Collectibles will require a non-refundable deposit which is explained in the listing. This deposit must be paid while the item is in the production stage and is only refundable with a very limited scope. For example, if the production period goes beyond 90 days, a refund will be issued. A customer has the ability to change their mind and have this deposit returned to them within 24 hours of placing the order.

Which payment methods are accepted by Sideshow Collectibles?

Sideshow Collectibles accepts the following payment methods for US customers:

Does Sideshow Collectibles have a rewards program?

Yes! Sideshow Collectibles does have a rewards program. You can earn back 5% of the purchase price on any item and then use the rewards to save on your next purchase. You can also collect the rewards points to use for larger discounts.

Does Sideshow Collectibles offer any type of financing?

You can finance an item at Sideshow Collectibles using a flexi-pay plan. This plan allows you to choose the amount that you can pay each month as well as allowing you to set the date of your payment.

Does Sideshow Collectibles have a gift card?

Sideshow Collectibles does have gift cards. You can choose between the traditional, plastic card or the digital card. Both come in a number of designs and amounts.

What is the Waitlist at Sideshow Collectibles?

The Waitlist is a way to be notified when something that you want becomes available. You can add the item to your waitlist at Sideshow Collectibles for free. This does not mean you have reserved the item, only that you are waiting for it to become available again. Once you receive the email you will need to go through the purchasing or reservation process as many of the waitlist items sell out very quickly.

How do I contact Sideshow Collectibles customer service?

Sideshow Collectibles customer service can be reached by email at Support@sideshow.com, by chat or by phone. The customer service phone number for US customers is 1-855-SIDESHOW (7433-7469). International customers can call 1-805-214-2157. Customer service hours are Monday through Friday, 6 am to 6 pm (PST).