Huge Markdowns. Save on Epic Winter Clearance

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Epic Winter Clearance Under $40

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Boots Up To 60% Less Than Department and Specialty Store Prices

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Winter Gear is here. Shop Brand Names up to 60% Less than Department and Specialty Store Prices

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Pearl Izumi cycling apparel starting at $34.99

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Epic Clearance at Teeny Tiny Prices. Shop apparel, footwear and gear

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Score big on the best boot brands

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12 Sierra FAQs From Our Experts

Sierra (formerly known as Sierra Trading Post) opened In 1986 under very humble beginnings. The catalog was hand drawn and the company had a single, small warehouse. Four years later the first of the retail stores opened and then from there, it grew. Sierra was one of the first stores to embrace the power of the internet by opening an online store where people could shop for all of their camping and outdoor needs from the comfort of their homes, an idea that probably seemed farfetched, even silly at the time.


Now part of the TJ Maxx family of brands, Sierra continues to grow and to surprise new customers while maintaining loyalty to their returning ones.


Does Sierra have retail locations?

Yes! Sierra has almost 40 retail locations. See if there is one near you with this locator.

What are some of the products at Sierra?

Here is a list of Sierra's products:

What methods of payment are accepted at Sierra?

Sierra accepts the following payment methods for US customers:

What is the shipping information for Sierra?

This is the domestic shipping information for Sierra:

Sierra Domestic Shipping Information

Type Fee Estimated Delivery Restrictions
Standard $5.95-17.95 based on order amount 5-10 days AK/HI and US territories add $5.00 to all shipping rates
Express $15.95-27.95 based on order amount 2-3 days No express or expedited shipping to APO/FPO or PO Boxes
Expedited $25.95-37.95 1-2 days
In store pickup Free 7-10 days

Does Sierra ship internationally?

Sierra does ship internationally to a long list of countries with more added every year. Fees, including any duties, will vary by location.

What is the Sierra special shipping information?

Extra shipping charges may be incurred by items that are overly large, heavy or require special handling. In addition to this extra charge, bikes and boats will have a special fee of their own. Sierra will add $40.00 for each bike and $125.00 for all boats to each order. These items may also take longer for delivery, may require an adult signature upon arrival and will only be delivered to a valid, physical address.

What is the Sierra return policy?

Sierra will accept returns for 40 days (online customers) or 30 days (in-store purchases). Items must be new/unused for refunds. Some items, including clearance or final sale items may not be eligible for returns of any kind. Exchanges can be made and will result in a credit that is placed in the customer's account for a total of 60 days. If the amount is not used during that time period it will be refunded with all funds being returned in the original format. All returned packages will have a shipping and handling fee deducted from the refunded amount.

What is the Sierra return policy for international customers?

Sierra's international customers will be given 40 days to return unused items for a refund. Exchanges will be given in the form of a credit on the account which will be held for 60 days. If the credit is not used the amount will be refunded.

Is there a Sierra rewards program?

The Sierra rewards program is in the form of the TJX Rewards credit card. Qualified shoppers will receive 10% off of their first purchase in-store and will start earning a 5% cash back bonus for every purchase made at Sierra and other stores in the TJ Maxx family of brands. Credit card holders are also given information about private sales events.

Does Sierra have gift cards?

Sierra has both traditional gift cards in a number of styles and eCards. Both can be used at Sierra as well as other stores including: TJ Maxx, Marshall's and Homegoods.

Does Sierra have any other offers and promotions?

Sierra has a web page dedicated to special offers and promotions. This page changes frequently so shoppers should check it out before every shopping trip. In addition, signing up for the newsletter lets you know when sales are about to happen and even what to look for while shopping. Of course, you can always check CouponCause for the latest Sierra coupons.

How do I reach someone at Sierra customer service?

Sierra customer service can be reached by email at Customerservice@sierra.com or by live chat on the website from 5 am to 12 am (MT). The phone number is 1-800-713-4534 and can be used Monday through Friday, 7 am to 7 pm (MT) and Saturday from 8 am to 4 pm (MT). If needed, the fax number is 1-800-378-8946.