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10 Skip Hop FAQs From Our Experts
Skip Hop jumped to life in 2003 when a husband and wife realized that diaper bags were not designed with real parents and real needs in mind. Today, Skip Hop is part of the Carter's family of brands and can be found in Carter stores and outlets, as well as in other stores within the Carter family. Skip Hop products include diaper bags, items for meal times including cups, plates and utensils, and bath time items.
Does Skip Hop have retail stores?
Skip Hop retail store locations can be found here. You may also find Skip Hop products at Carter's Stores, Osh Kos B'Gosh stores and their outlets.
What is the Skip Hop shipping policy?
Skip Hop ships using standard shipping only. It is a flat rate of $6. Ship to store is available for free but only in certain locations. There are no expedited shipping options with Skip Hop.
What is the Skip Hop return policy?
Items can be returned to Skip Hop by mail or to the stores within 90 days as long as they are still in new condition. Some items are marked "Return by mail only" and cannot be accepted in stores as a return.
Skip Hop Payment Methods
Does Skip Hop have gift cards?
Skip Hop currently only has the digital Ecards. Plastic cards will be added in the near future.
Is there a Skip Hop rewards program?
There is a Skip Hop rewards program! The program is called Rewarding Moments and allows you to earn points not only for Skip Hop purchases but for purchases made at Carters and Osh Kosh B'Gosh as well. You earn 1 point for every dollar spent and earn a $10 reward for every 150 points you save. Additional benefits including a gift for your child's birthday and sneak previews of new items are also included. It is free to join the program.
Will Skip Hop make a price adjustment if something goes on sale after purchase?
Skip Hop will make a single price adjustment in the event of a sale within 14 days of your original purchase.
Skip Hop Product Categories
How do I contact Skip Hop customer service?
Skip Hop customer service can be reached using this form as well as by phone at 1-877-333-0117. Customer service hours are Monday through Friday, 7 am to 10 pm and 9 am to 9 pm (EST) on weekends.