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Ongoing Offer


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10 StudentUniverse FAQs From Our Experts

StudentUniverse is a travel booking site with years of experience and the power of more than 90 airlines to help students and youth travelers save money on airfare, hotels, tours and more. Frequent travelers benefit most from membership in the Go program so that they can get advance information to sales as well as invitations to exclusive flash sales for even more savings.

What is StudentUniverse?

StudentUniverse is a website that specializes in the travel needs of young travelers and students. In addition to helping secure flights, StudentUniverse is also able to book hotels, tours and other travel needs.

What payment methods are accepted by StudentUniverse?

These are the payment methods currently accepted by StudentUniverse. Some instiutions may have additional payment options available. Some countries may have different payment rules as well.

StudentUniverse Payment Methods

Is a membership to StudentUniverse required to use the service?

Some of the benefits on StudentUniverse are reserved for members only. It is free to join as a basic member. Membership benefits include hidden fares and special deals. In addition, there is a second option called "Go". Go Members save more and get access to exclusive flash sales as well as other benefits. Access to the Go membership is $19.99 per year.

Does StudentUniverse offer any additional discounts?

Student Universe has a promo codes page on the website which lists all current deals as well as their restrictions and requirements. You can find additional savings at CouponCause.

Does StudentUniverse do price matching or guarantee prices?

StudentUniverse does not offer price matching or low price guarantees because the prices are already lower than average. Additionally, prices can change quickly in the travel industry.

What is the StudentUniverse refund policy?

StudentUniverse will refund money under certain circumstances.. In most cases, refunds will only be part of the money already paid, as a deposit may be held for some bookings.

Does StudentUniverse require a deposit for all bookings?

Some bookings through StudentUniverse may have a deposit requested or suggested while others may require one. Most deposits will be about 10% of the total cost of the booking.

What can StudentUniverse tell me about the possible amenities at my destination?

StudentUniverse can give you the information about the name and location of the hotel that you are being booked into and nothing more. You can research information about Wifi, pools, parking and other details on the hotel's website or by calling them directly.

Are there restrictions on who can use StudentUniverse?

Some of the deals are open to the general public without restriction while others may be restricted to members of StudentUniverse or students.

How do I contact someone at StudentUniverse customer service?

StudentUniverse customer service can be reached by phone at 1-800-272-9676 or by live chat on the website.