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12 Sunglass Hut FAQs From Our Experts
The original Sunglass Hut was a small kiosk in Miami, Florida. That single location opened in the early 1970's and grew to over 100 locations in the Miami area. Over time, Sunglass Hut has changed ownership and direction but never its focus on providing quality eyewear and sun protection from top designers and name brands. There are now more than 2000 Sunglass Hut stores in 20 different countries.
Does Sunglass Hut have retail locations?
Yes, Sunglass Hut has retail locations including stand alone stores and mall kiosks. You can find a store near you with this link.
What is Sunglass Hut's shipping information for US customers?
This is the shipping information for Sunglass Hut's US customers:
Sunglass Hut Domestic Shipping Information
| Type of Shipping | Fee | Estimated Delivery Time after Shipping | Notes |
|---|---|---|---|
| Ground | Free | 2-7 days | Shipping to US territories, APO and FPO addresses and remote locations may take longer to arrive |
| USPS to PO Boxes | Free | 3 to 7 days | |
| 2nd Day Business | Free | 2 business days | Special orders including engraving may take longer to ship |
| Next Day Delivery | $17.95 | ||
| In store Pick up | Delivery fees may still apply. |
Does Sunglass Hut ship internationally?
Sunglass Hut does ship internationally. Fees, including shipping and handling and other costs will vary by country of destination.
What is the Sunglass Hut return policy?
Sunglass Hut allows free returns for 90 days. Items should be accompanied by the original packing slip upon return. After 90 days returns with valid proof of purchase can be accepted for a refund while items without proof will be given merchandise credit only. Items purchased in retail locations should be taken back to the same location for returns.
What is the Sunglass Hut policy for international returns?
International returns are eligible for full refund for 90 days. Shipping charges and other fees are not refundable.
What payment methods are accepted at Sunglass Hut?
Sunglass Hut accepts the following payment types for online/US orders:
Sunglass Hut Payment Methods
Does Sunglass Hut offer in-store pickup for items ordered online?
Sunglass Hut does offer in-store pickup. Simply choose this option and which store to ship to at the end of your checkout. Shipping charges may still apply based on the type of delivery you choose. Items will be kept at the store for a total of 2 weeks.
Does Sunglass Hut have a rewards program?
Yes! The Sunglass Hut rewards program is called "Sun Perks" and it gives members exclusive services including cleaning and adjustments of their sunglasses as well as access to early sales, special deals for birthdays and holidays and more.
Are there Sunglass Hut gift cards?
Yes, you can find Sunglass Hut gift cards online or at any Sunglass Hut location.
Does Sunglass Hut offer any special discount programs?
Sunglass Hut offers discounts to the military (active duty and veterans) as well as students.
What is the Sunglass Hut replacement policy?
Sunglass Hut will replace broken or damaged sunglasses after the 90 day return period ends and continuing for 1 year after purchase. During this time, sunglasses can be replaced by a new pair at a cost of 50% of the new pair's regular cost. To qualify for this replacement policy, receipts must be shown.
How do I reach someone at Sunglass Hut customer service?
Customer service at Sunglass Hut can be reached by email at Onlinesupport@sghcares.com. The number to call for customer service is 1-800-786-4527, Monday to Friday from 8 am to 9 pm or Saturday from 9 am to 7 pm (EST). Sunglass Hut can also be messaged on social media.