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11 SwimOutlet FAQs From Our Experts
SwimOutlet is currently the largest online retailer for swimwear for the entire family as well as suits for competition wear. Featuring a number of brands and styles, SwimOutlet also carries one of the largest ranges of sizes in the industry. They are also the Official Online Store of USA Swimming.
What is SwimOutlet?
SwimOutlet is an online retailer with casual and athletic swimwear for every member of the family and in an extensive range of sizes. The company also does team sales and bulk ordering.
What is the SwimOutlet domestic shipping policy?
This is the SwimOutlet shipping information for US customers:
SwimOutlet Domestic Shipping Information
| Type | Fee | Estimated Delivery | Additional Information | Restrictions |
|---|---|---|---|---|
| Standard | $4.99 for orders under $49 | 2-6 business days | Orders over $99 get a 3% credit automatically applied. | PO Box holders can only use standard delivery |
| 1-2 Day Delivery | $9.99 | 1-2 business days | ||
| Next Day | $24.99 | 1 business day after shipment | ||
| Saturday Delivery | $29.99 | |||
| AK/HI/Puerto Rico/Us Territories | $12.99 | 3 days | ||
| APO/FPO | $4.99 for orders under $49. | May take 1-2 weeks for delivery. |
Does SwimOutlet ship internationally?
Yes, SwimOutlet does ship internationally to some countries. Shipping costs vary by destination. Standard shipping is currently the only option.
What is the SwimOutlet return policy?
For all customers, returns are accepted on eligible items for 30 days. Items must be unworn with all tags attached. Select items are not eligible for return unless they are defective and others are not eligible for return under any condition. These include final sale, clearance and select other items.
What payment methods are accepted at SwimOutlet?
SwimOutlet accepts the following payment methods for US/online customers:
SwimOutlet Payment Options
What are the size ranges at SwimOutlet?
Since there is such a wide range of items and brands, there are a number of sizing charts available at SwimOutlet. These charts are divided by brand to make it easier to figure out what you wear in each brand's style. Those charts can be found here.
Does SwimOutlet have gift cards?
Yes, you can buy SwimOutlet cards in both the traditional and electronic styles.
Does SwimOutlet do team sales?
SwimOutlet does do team sales as well as bulk orders. For assistance call Team Services at 1-800-469-7132 or email at Teams@swimoutlet.com
Does SwimOutlet carry plus or extended sizes?
SwimOutlet carries one of the largest ranges of swimsuit sizes in a number of different brands. In addition to a wide range of plus size swimwear, SwimOutlet has an extensive selection of specialty swimwear including mastectomy suits and maternity wear.
Are there ways to save money at SwimOutlet?
Yes! In addition to clearance items and "grab bag" suits there are options to refer a friend for $10 and sign up for the SwimOutlet newsletter for 10% off of your first order. SwimOutlet will also match any prices that can be verified. You can also find the latest SwimOutlet coupon codes here at CouponCause.
How do I reach someone at SwimOutlet customer service?
SwimOutlet's live chat option is available from 6 am to Midnight, Monday through Friday and from 8 am to 5 pm on the weekends (PST). The phone number is 1-800-691-4065 and can be used 24 hours a day. For Team services including bulk orders the phone number is 1-800-469-7132. The team services email is Teams@swimoutlet.com.