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12 Ties.com FAQs From Our Experts

Ties.com has been selling men's ties and accessories for 15 years. What started as a very small business, located in California, has bloomed into a booming online business, still headquartered in California. Ties.com still believes in doing things with the human touch from packing the boxes for shipment to answering the phones. The company is also partnered with a number of charitable organizations including Prevent Child Abuse America, Breast Cancer Angels and Working Wardrobes.


In addition to ties of all kinds, Ties.com sells accessories including socks and more. The company also allows customers to design their own ties or socks through the custom order program.

What is Ties.com

Ties.com is an online retailer that sells men's ties for everyday and special occasions as well as shirts, socks and other accessories.

Does Ties.com offer any deals, discounts or specials?

Ties.com has a number of special promotions including the option to buy two ties and get a third for only a penny. Free shipping is offered to customers in the US with an order of $20 or more. You can find more promotions plus all of the details here and don't forget to check CouponCause for all of the latest deals.

What is the Ties.com shipping policy?

This is the Ties.com domestic shipping policy:

Ties.com Domestic Shipping Information

Type Fee Restrictions and Additional Information
Standard/FedEx Free for orders over $20 Free shipping only to the contiguous US only.
Standard FedEx Fee determined at checkout

Does Ties.com offer international shipping?

Ties.com does offer international shipping to a wide number of countries. Shipping costs are determined by weight of the package and the distance it will be traveling and may not include all duties or other charges upon arrival.

What is the Ties.com return policy?

Ties.com will accept returns for a full refund for 45 days or for store credit up to 100 days. To get started on a return call customer service at 1-800-289-2843 or visit the website to fill out this form.

What methods of payment are accepted by Ties.com?

These are the methods of payment accepted by Ties.com for US customers:

Ties.com Payment Methods

Does Ties.com have gift certificates?

A Ties.com gift certificate is the perfect gift for any man. These are digital gift certificates available in denominations ranging from $10 to $100 and can be emailed directly to the recipient or emailed to you so that you can print it out and give it in your own way.

What are the details about the custom ties and accessories from Ties.com?

Ties.com allows customers to design custom items either from their own art or from the work of the in-house creative team. There is a minimum order of 100 pieces of the design and the order may take as long as 6 weeks to be completed. Call customer service at 1-800-289-2843 for full details or to get started on a custom order of your own.

Does Ties.com offer wholesale prices on any of their items?

Ties.com does have a wholesale site where many of the top selling products are offered at wholesale prices.

What are the Ties.com products?

These are the Ties.com products:

Do I need an account to shop with Ties.com?

You can order from Ties.com as a guest without creating an order however, to see order histories, chat with a representative online and more, an account is helpful. Creating an account is easy and free.

How do I contact someone at Ties.com customer service?

Customer service at Ties.com can be reached by live chat on the website. If no one is available the chat window will allow you to leave a message. You can also use the contact form on the website. That form is found here. The customer service phone number is 1-800-289-2843.