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10 Topman FAQs From Our Experts

Topman launched in the 1970's as one of the UK's top men's stores. Its sister store Topshop is often found in the same building in many locations and sells women's fashion. Topman has everything a man might need from work and formal wear to casual and athletic wear, accessories, shoes and even grooming products which the company launched in 2011.

How do I contact Topman customer service?

Topman customer service can be reached by phone at 011 44 344 984 0264, Monday through Friday, 10 am to 9 pm and weekends from 9 am to 6 pm. Customer service hours on UK bank holidays will be 9 am to 5:30 pm (UK time).

Does Topman have retail locations?

Topman has quite a number of retail locations in the UK and around the world, including across the United States.

What is the Topman shipping policy for the US?

This is the Topman shipping policy for US customers:

Topman Shipping Policy (US)

Type Estimated arrival Fee
Standard 5-7 business days $5/free for orders over $20
Express Up to 3 business days $15

Does Topman ship internationally?

Topman ships from each country's specific website. Click on the appropriate flag at the top of the website to get to the correct website for your shopping needs.

What is the Topman return policy?

Topman allows free returns via UPS. Customers can print the free label directly from their Topman account or can use this form to get their label and additional instructions.

Which payment methods are accepted by Topman?

Topman accepts the following payment methods for online shoppers in the US:

Does Topman have gift cards?

Topman does have digital gift cards.

Does Topman offer discounts, special offers or promotions?

Topman offers a 10% student discount. Additional savings can be found on the website and through the optional newsletter. More savings can also be found on CouponCause.

Can you change or cancel a Topman order once it has been submitted?

No, you cannot change or cancel an order once it has been submitted to Topman.

Do you need an account to shop with Topman?

Yes, you will need to create a free account with Topman before checking out. This account will allow you to shop quicker and easier the next time as well as allowing you to handle returns, create wish lists and more.