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13 Torrid FAQs From Our Experts

Shop Torrid's trendy selection of women's plus size fashion. From casual clothing for a regular day to elegant dresses for a night out, Torrid is a very popular online retailer for women's fashion.

Torrid also has physical locations across the country in addition to their online presence. Find active wear, swimwear, casual and fancy at Torrid.com.

Can I pickup my online order in-store at Torrid?

Yes. Torrid offers free in-store pickup of online orders. Select ship to store at checkout to pickup your order at a local Torrid.

Can I return my purchase in-store?

Yes. Torrid accepts in-store returns of online orders for free. Visit the Torrid return policy for more info.

Does Torrid accept PayPal?

Yes. Torrid accepts PayPal as a valid form of payment at checkout. Major credit cards are also accepted.

Does Torrid accept returns?

Yes. Torrid accepts returns and exchanges within 60 days of purchase. Clearance items are final sales and can not be refunded. Visit Torrid return policy for more information.

Does Torrid carry maternity clothes?

Yes. Torrid does carry maternity clothes. You can buy maternity clothes from Torrid here.

Does Torrid have a customer service phone number?

Yes. You can call Torrid customer service by phone at 1 (866) 867-7431, Monday-Friday 6am-7pm PST, Saturday 7am-7pm PST and Sunday 7am-6pm PST.

Does Torrid have an app?

Yes. The Torrid app is available for download on both Apple and Android!

Does Torrid have any physical locations?

Yes. Torrid has physical locations across the country.

Does Torrid run large?

Torrid clothing may differ in size to clothes you normally wear. Before purchasing clothes from Torrid, check out the Torrid size chart to find the appropriate size for you.

Does Torrid sell shoes in store?

What is offered at your local Torrid store is dependent on the space and selection of the store's owner. We recommend calling your local Torrid to find out.

Does Torrid ship internationally?

Yes. Torrid will ship online orders all over the world, extra fees will apply. Visit the international FAQs for more relevant informaiton.

How do I know my size in Torrid?

Use the Torrid size chart found at Torrid.com to help determine your size before ordering!

Where is Torrid located?

Use the Torrid store locator at Torrid.com to find a store in your area!