13 ToysRUs FAQs From Our Experts
ToysRUs is every kid's favorite store! Find video games, action figures, board games, kids bikes and much more online or in-person at ToysRUs.
ToysRUs carries all of the most popular toys that kids are sure to want for any special ocassion. ToysRUs and BabiesRUs carry the best kids birthday and holiday gifts!
Can I pickup my online order in-store at ToysRUs?
Yes. You can pick your online order up in-person at a ToysRUs store for free!
Can I return my purchase in-store?
Yes. You can return your online purchase in-store at ToysRUs or you can use the prepaid return shipping provided by ToysRUs!
Does ToysRUs accept PayPal?
Yes. ToysRUs accepts PayPal as a form of payment as well as all major credit cards.
Does ToysRUs accept returns?
Yes. ToysRUs has a 90-day return policy for most items. To learn more about the ToysRUs return policy and to make sure your item qualifies for return, click here.
Does ToysRUs have a customer service phone number?
Yes. You can call ToysRUs customer service at 1 (800) 869-7787.
Does ToysRUs have any physical locations?
Yes. ToysRUs has many physical locations all across the United States!
Does ToysRUs have a rewards program?
Does ToysRUs offer a warranty?
Many of the products sold at ToysRUs come under manufacturer's warranty. Please contact the manufacturer of your item for more information.
Does ToysRUs price match?
Yes. ToysRUs will price match items bought in-store. For more information, visit the ToysRUs price match guarantee.
Does ToysRUs sell gift cards?
Yes. ToysRUs sells gift cards both online and in-store. Click here to purchase a ToysRUs gift card.
Where is ToysRUs located?
Use the ToysRUs store locator to find a ToysRUs store near you!
Does ToysRUs have layaway?
Yes. Customers can put items on layaway at ToysRUs. Once the final purchase is made, you can take the item home. Learn more about ToysRUs layaway.