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10 Usual Wines FAQs From Our Experts

Usual Wines sells finely crafted, small batch wines from California's wine country. Each wine comes in a single serve bottle that holds a single, yet generous, serving of wine. Wines can be purchased by single type or in mixed sampler packs. Usual Wines orders can be a one time purchase or part of a monthly subscription plan.

🙋How does Usual Wines work?

Usual Wines allows you to buy 6, 12, 18 or 24 glass servings from single flavor wines as one time purchases or as a monthly subscription. A multi flavor pack is also available in either 12 or 24 serving sizes.

🛍Can you purchase Usual Wines in stores?

Usual Wines can be found in a store located in Culver City, California.

📬What is the Usual Wines US shipping policy?

Usual Wines ships to the continental US only with the exception of several states. The states where Usual Wines cannot ship are: Alabama, Arkansas, Delaware, Kentucky, Mississippi, New Hampshire, Rhode Island, South Dakota, Utah, Vermont and Virginia. There is also no shipping to PO Boxes in any state. Shipping is via UPS or FedEx. Shipping times and fees are determined at the time of the order and will vary by size of order and destination. Customers can request that the carrier hold their package so that they can pick it up at their own convenience. All shipments will be age verified and must have an adult of legal drinking age sign for it.

🌍Does Usual Wines ship internationally?

No, Usual Wines does not ship outside of the continental US.

📦What is the Usual Wines return policy?

Usual Wines does not accept returns, however if something is not right in any way notify customer service at Hello@usualwines.com to discuss possible solutions. If a new shipment of wines is sent out a $10 shipping fee may be added.

💵Which payment methods are accepted by Usual Wines?

Usual Wines accepts the following payment methods:

🎁Does Usual Wine have gift cards?

You can buy both plastic and digital gift cards in amounts that range from $50 to $200. These gift cards can be used for one time purchases but cannot be used to start or to pay for a monthly subscription plan.

✅How does the Usual Wines subscription plan work?

After choosing whether you want a single type of wine or a mixed collection from Usual Wines, you choose the size that you want to order. Subscription plans require a 2 month commitment but you can stop, pause or cancel any time after that by emailing customer service. All subscription plans get a discount of 17% off of shipping.

💻Will I need an account to order from Usual Wines?

You do not need to create an account with Usual Wines unless you are subscribing to the monthly plan. An account does make ordering faster and easier.

📞How do I contact Usual Wines customer service?

Usual Wines customer service can be reached by text message at 415-941-0440 or by email at Hello@usualwines.com.