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10 Wayfair Supply FAQs From Our Experts

Wayfair Supply is part of the Wayfair family of brands that includes Wayfair, Joss and Main and others. Wayfair Supply focuses on office (home offices, included) with selections ranging from furniture to storage and organizational needs and more. Over the 5 brands in the company, there are more than 14 million products to choose from.

What is Wayfair Supply?

Wayfair Supply is a part of the Wayfair company of brands. Wayfair Supply focuses on professional and commercial furniture and other supplies.

What is the Wayfair Supply domestic shipping policy for small items?

This is information for Wayfair Supply shipping to the US for items that can be shipped via standard carriers. Wayfair Supply does ship to Alaska, Hawaii and the US Territories using economy shipping. Shipping times will be longer to these areas.

Wayfair Supply Domestic Shipping

Type Fee Estimated Arrival
Economy $4.99 flat rate/free over $49 3-8 business days
Ground Determined at time of order 1-3 business days
1 Day Determined at the time of order 1 business day
2 Day See above 2 business days

What is the Wayfair Supply domestic freight shipping policy?

For items that are too large to be shipped by standard carriers, Wayfair Supply offers several types of freight shipping options. The cost of each will be determined at the time of the order and will depend on distance and service requested. Each shipment will require a signature upon delivery and all items should be inspected before the signature is given. The shipper will call and set up an appointment before delivery. Appointment times are estimates only with a 4 hour window allotted for each. These are the choices that are available:

Wayfair Supply Freight Shipping Information

Option Service Provided Restrictions
Curbside (Self) Item delivered to curb, cusotmer unloads No assistance will be provided by driver
Curbside (Carrier Unload) Item delivered to curb and unloaded. Item will not be carried beyond the curb/driveway
Outside 1st Available door As name implies Item is not brought inside
Inside 1st Available door Item brought in, but no farther. Item will not be unpacked, installed or moved beyond the entryway
Room of Choice Item will be moved to the room of choice No installation, unpacking. There will be a limit to the number of stairs/flights of stairs that will be allowed
All Inclusive Item is move to correct location, assembled and installed. Packing material is removed. No plumbing, wiring or the use of power tools

Does Wayfair Supply ship internationally?

Wayfair Supply does not ship internationally from the US website. International customers should shop from their particular website which can be found here.

What is the Wayfair Supply return policy?

In general, Wayfair Supply allows 30 days from the day of delivery for returns. Most items that are eligible for easy returns can be returned for free using the customer account. Other items may have charges for returns and some may have restricted time periods. Large items which were delivered via freight shipping can be returned by calling customer service and setting up a time for a pick up.

Which payment methods are accepted by Wayfair Supply?

Wayfair Supply accepts the following payment methods:

Does Wayfair Supply have gift cards?

Wayfair Supply allows the Wayfair gift cards to be used on the US site only. Available in plastic or digital, the cards can be purchased in amounts from $50 to $500.

Does Wayfair Supply have a rewards or loyalty program?

There are 2 programs for Wayfair Supply. The first is Wayfair Professional which is free to join and is geared more toward office related purchases. Benefits include savings on shipping, assembly services and design services. The other program is MyWay which is a loyalty program. MyWay costs $29.99 per year and offers some of the same benefits including free, 1 day shipping, delivery upgrades, savings on assembly and more.

Does Wayfair Supply offer financing?

Wayfair Supply does offer financing through Affirm. Affirm allows customers to make several monthly payments on their purchases. Choose this option at checkout on qualifying purchases and see what your payment amount and schedule would be.

How do I contact Wayfair Supply customer service?

Wayfair Supply customer service can be reached by phone at 1-844-925-0731, Monday through Friday, 8 am to Midnight, Saturday from 8 am to 8 pm and Sunday from 9 am to 6 pm (EST).