13 Bass Pro Shops FAQs From Our Experts

Bass Pro Shop is the premier outdoor sporting retailer. Offering a range of fishing, camping, hunting, and other outdoor related gear, Bass Pro Shop serves more than 75 million sportsmen every year. You can shop the full Bass Pro Shop catalog online, with many of your favorite brands! Or, visit a Bass Pro Shop store in-person to shop more hands-on.

What products does Bass Pro offer?

Here are the products available at Bass Pro.

What payment methods are accepted at Bass Pro?

Bass Pro does not accept cash on delivery payments. If you wish to pay by check or money order, print an order form here. Here are the payment methods that Bass Pro Shop accepts.

What is Bass Pro Shop’s policy on backorders?

A backorder means that an item in your order is out of stock. Bass Pro Shop will ship the items that are in stock and the rest will be backordered for 60 days or until the item(s) is available. You have the choice to have the order held longer or to cancel the backorder altogether by calling 1 (800) 227-7776 or by email. Backorders will be packed and shipped once they become available. You will not be charged for a backordered item until it has been processed for shipping.

What brands are available at Bass Pro?

Here are the majority of brands available at Bass Pro Shop online.

What shipping options does Bass Pro offer?

Here are the shipping options offered at Bass Pro.

Bass Pro Shipping Options

Shipping Option Delivery Costs Delivery Time
Standard $5/ FREE for orders $50 and over 5-8 Business Days
Guaranteed Express $8/FREE for orders $50 and over 2 Business days
Overnight $25 1 Business Day
Standard (US Territories and FPO/APO) $10/ FREE for orders $50 and over 10-14 Business Days
Standard (Alaska/Hawaii) $$10/ FREE for orders $50 and over 5-10 Business Days
Guaranteed Express (Alaska/Hawaii) $20 2-4 Business Days
Overnight (Alaska/Hawaii) $35 1-2 Business Days

Does Bass Pro Shop accept returns?

Yes. Bass Pro has a hassle-free return policy where you may return any item purchased online or via the catalog within 60 days from the purchase date. However, ammunition, primers, black powder, reloading lead, bullets, brass, firearms, and mouth calls are not eligible for return. Click here to learn more about Bass Pro Shop returns.

When will I receive my Bass Pro refund?

If you have returned an item for a refund, anticipate a 1-2 week processing period. Once a refund has been processed, most banks take 2-7 business days to post the amount.

When will Bass Pro Shop send my tracking information?

A confirmation email containing your tracking information will be sent to you the moment your order ships. If you placed your order before 4PM (CST), expect it to be shipped on the same day and for the tracking information to be sent in the evening. However, the tracking number can take 24 hours to activate.

What is the Bass Pro “ship to store” option?

Ship to store allows customers to ship Bass Pro Shop orders to any Bass Pro Shop physical location, free of charge. Select the ship to store option when checking your items out and enter the name of the person designated to pick it up. You’ll receive an email once the order is ready for pick. Delivery time varies depending on the store’s location. Click here to find out more.

How long does Bass Pro Shop hold ship to store orders?

Orders being shipped to store will be held for up to 45 days. Afterwards, the order will be returned to the Bass Pro Shop warehouse and a refund will be issued.

Does Bass Pro ship internationally?

Yes. The majority of in-stock items will ship internationally within 48 hours. For shipping and handling, a minimum of $40 is charged. Duty and taxes are the buyer’s responsibility. If shipped via Express Air, you may receive your order within 7-10 business days after processing.

Can I change or cancel a submitted Bass Pro order?

Almost all Bass Pro Shop orders ship on the same day they are processed, which is immediately after they are placed. This is why once an order has been submitted, Bass Pro Shop is unable to make changes to it. You may, however, request for backorders to be canceled by contacting customer support.

How do I contact Bass Pro customer service?

You can get in touch with Bass Pro customer service by calling 1 (800) BASSPRO/ 1 (800) 227-7776. You may also send them an email here.