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10 Frette FAQs From Our Experts
Frette was founded in 1860 and moved from France to Italy not long after. The company's headquarters is still located in Italy. Frette sells high-end bed and bath linens for homes and hotels worldwide. Several other items including lamps, accessories and some clothing can also be found in Frette stores, the outlet stores and online.
🛍Does Frette have retail locations?
Yes, Frette has retail stores and showrooms around the world. To find a store nearest you, search here.
📪What is the Frette shipping policy in the US?
Frette ground shipping is free for orders over $100. All other orders are charged based on the final weight. Frette does not ship to PO Boxes or APO addresses.
🌍Does Frette ship internationally?
Yes, Frette ships around the world to a number of locations. Additional charges for duties, broker fees and tax may be incurred after the purchase.
📦What is the Frette return policy?
Frette allows returns for 30 days however a return merchandise authorization is needed before the return is made. Online purchases cannot be returned to Frette stores including the outlets. Frette does not do exchanges.
💵Which payment methods are accepted by Frette?
When making purchases online, a variety of options are available to pay at checkout. Frette accepts the following payment methods for US customers:
Frette Payment Methods
💻What is the Frette Virtual Styling Studio?
The Virtual Styling Studio is a service that allows you to have a virtual consultation by phone, text or video chat. To set up an appointment, email Virtualstyling@frette.com.
💯Does Frette ever do price adjustments?
Yes, Frette price adjustments are available in certain cases. Frette will adjust the price on an item that goes on sale for one week after purchase.
🎁Does Frette have a gift registry?
Frette has a gift registry which is linked through MyRegistry.com. Through this service you can create a gift registry for yourself or shop another person's registry.
🔥Does Frette have discounts of any kind?
Frette does have a collection of sale items as well as items that can be found in the Frette Outlet stores. Additional savings and coupons may be found at CouponCause.
📞How do I contact Frette customer service?
Frette customer service can be contacted by email at Assistance@frette.com. For appointments to the Virtual Styling Studio, email virtualstying@frette.com. You can text customer service at 212-299-0400 or call 1-800-353-7388, Monday through Friday, 9 am to 5 pm (EST).