11 Lacoste FAQs From Our Experts

Started in France in 1933, Lacoste has a wide range of items that go beyond their timeless polo. The Lacoste collection includes clothing of all kinds for men, women and children. Lacoste also sells accessories, fragrances, bags and even home items like bedding and robes.

Does Lacoste have retail locations?

Lacoste has over 80 stores in the US alone. You can find a store near you here.

What is the Lacoste shipping policy for the US?

This is information for shipping to the US only. Lacoste does not ship to PO Boxes. Some items are restricted to ground shipping which will be noted at the time of checkout.

Lacoste US Shipping

Type Fee Estimated Arrival
Economy $5/free for orders over $75 5-10 business days
Ground $8 3-5 business days
Express $20 2 business days
Expedited $25 1 business day

Does Lacoste ship internationally?

Lacoste does ship internationally from each country's own website. To change the country of destination scroll to the bottom of the home page and find the flag icon in the lower, right hand corner.

What is the Lacoste return policy?

Lacoste provides free returns with a prepaid shipping label in every order. All returns must be made within 30 days of purchase.

Which payment methods are accepted by Lacoste?

Lacoste accepts the following payment methods:

Does Lacoste have gift cards?

Lacoste gift cards can be purchased and used in stores only. They are not valid on the website.

Does Lacoste do price adjustments?

Lacoste will make a price adjustment if an item goes on sale within 10 days of your purchase.

What is the Lacoste sizing range?

Lacoste sizing depends on the item as well as the fit. The classic polo comes in several fits including: Original, Regular, Slim Fit, Ultra Slim Fit and Big and Tall sizes. All items have the relevant size chart posted within the description. Here is a look at all of the sizing charts.

Does Lacoste have discounts or special offers?

Lacoste frequently has sales and other ways to save. Signing up for the newsletter is a great way to be kept in the loop for these sales. Following Lacoste on social media is another way to keep track of special savings. There is a 10% military discount for active and retired military members and their families. As always, you can find additional savings for Lacoste on CouponCause.

How can you customize a Lacoste polo?

The classic Lacoste polo can be customized in a variety of ways. You can choose to customize the crocodile in the color of your choice or leave it plain. You can also add initials to your polo for further customization.

How do I contact Lacoste customer service?

Lacoste customer service can be reached by using this form, by live chat on the website or by phone at 1-800-452-2678. Customer service hours are Monday through Friday from 9 am to 11 pm and weekends from 10 am to 9 pm (EST). Lacoste is also very responsive on social media.