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10 SAS Shoes FAQs From Our Experts
SAS Shoes stands for San Antonio Shoemakers, a company founded in 1976 by 2 like minded men. Eventually, the small company grew enough to need a factory and then a website. SAS Shoes are still handmade with a lengthy process that has more than 14 steps and around 80 different people who perform those steps for each pair. Shoes range from athletic to dressy, boots and more in both men and women's styles.
Does SAS Shoes have retail locations?
Yes, there are SAS Shoes stores across the US and in many other countries around the world.
What is the SAS Shoes domestic shipping policy?
This is information for SAS Shoes shipping to the US, including military address and the US Territories.
SAS Shoes Shipping (Domestic)
| Type | Fee | Estimated Arrival |
|---|---|---|
| Standard (Continental US Only) | $12 all orders | 3-5 business days |
| USPS Priority Mail (AK/HI) | $12 per pair | 8-10 business day |
| USPS Priority Mail (APO/FPO/PO Boxes in the Continental US and US Territories) | $12 per order | Varies |
| 3 Business Days (Not Avaible to HI/AK/US Territories or Military Addresses | $30 per order | 3 Business Days |
| 2 Business Days (See restrictions above) | $40 per order | 2 business days |
| Next Business Day (See restrictions above) | $55 per order | Next day depending on day/time order is placed and processed. |
Does SAS Shoes ship internationally?
Yes. SAS Shoes ships internationally using BorderFree. Customers can opt to prepay duties and taxes at checkout so that they do not have to pay extra when their order arrives. Fees may vary by country of destination.
What is the SAS Shoes return policy?
SAS Shoes will accept returns for 30 days from purchase. Fill out this form or call customer service at 1-877-727-7463 and request a return shipping label. Customers in the continental US are entitled to one free prepaid shipping label per order. All other customers must pay for their own return shipping.
What is the SAS Shoes international return policy?
SAS Shoes will accept international returns for 30 days. Customers should email customer service at customer.service@sas-shoes.net or call 1-877-727-7463 for assistance, including instructions on how to package and send the returned items. The customer will be responsible for all fees for the return. Shipping fees will not be included in the refund.
Which payment methods are accepted by SAS Shoes?
SAS Shoes accepts the following payment methods for US customers online:
SAS Shoes Payment Methods (US)
Which payment methods does SAS Shoes accept for international customers?
SAS Shoes accepts the following payment methods for international customers:
SAS Shoes Payment Methods (International)
Does SAS Shoes have gift cards?
SAS Shoes does have gift cards which are available online or by calling customer service. They can be used in stores or online for US customers only.
How do I contact SAS Shoes customer service?
SAS Shoes customer service can be reached by this form or by phone at 1-877-727-7463. Customer service hours are Monday through Friday, 7 am to 8 pm, Saturday, 8 am to 5 pm and Sunday, 12 pm to 5 pm (CST).