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12 White House Black Market FAQs From Our Experts
White House Black Market is a women's fashion store specializing in clothing for work, casual and dressier occasions. Some stores provide styling service for those who are not sure about the right looks and fits for their body. White House Black Market stores also carry accessories, footwear and jewelry.
Does White House Black Market have retail locations?
Yes! There are a number of White House Black Market stores and outlets across the US.
What is the White House Black Market domestic shipping policy?
White House Black Market ships Monday through Friday with the exception of some holidays to all of the US including Alaska, Hawaii and the US Territories. Express shipping is not available to Alaska, Hawaii or US territories. Items will not ship to PO Boxes. The shipping options are:
White House Black Market Domestic Shipping Options
| Type | Estimated Delivery | Fee for Non-Rewards Members | Fee for Rewards Members |
|---|---|---|---|
| Standard | 6-9 business days | $5.95 | Free |
| Express | 2-5 business days | $9.99 | $7.95 |
| 2 Day | 2 business days | $16.95 | $14.95 |
| Next Day | 1 business day | $25.00 | $25.00 |
Does White House Black Market offer in store pickup?
White House Black Market does offer in store pickup with select items. Choose that option during checkout if available and your order should be ready in about 4 hours. You will receive an email when the order is ready for pickup as well as in the case of any delays or other issues that might arise. You will have 14 days to pick up your order before it is returned. You can designate someone else to pick up the order. The person picking up the order (including you) will need a photo ID to complete the pick up process.
Does White House Black Market ship internationally?
White House Black Market does ship internationally to a number of countries. Find your country in the drop down menu before shopping. There is no shipping to PO Boxes and the company is not responsible for any customs or additional fees that may be charged upon entry into the country.
What is the White House Black Market return policy?
White House Black Market accepts returns of most items for 60 days either by mail or in stores. The original receipt, all tags and boxes and included accessories must be returned as well. Items can be exchanged for US customers. All international returns must request a return merchandise authorization number by emailing Internationalorder@whitehouseblackmarket.com first.
Which payment methods are accepted by White House Black Market?
White House Black Market accepts the following payment methods:
White House Black Market Payment Methods
Does White House Black Market have gift cards?
White House Black Market gift cards can be purchased online, by phone or in stores.
Does White House Black Market have a rewards program?
White House Black Markets has a rewards program which is free to join. There are 4 levels, each with increasing benefits. Some of the benefits include free standard shipping on all orders, discounts, exclusive sales and more. You earn reward points and increase your tier level by making purchases.
Does White House Black Market have any discounts?
You can get discounts from White House Black Market by signing up for the newsletter, by signing up for text alerts and by checking out the offers on the website. Offers can be found at the bottom of the home page. Sign up for text alerts by texting the word "shop" to 50433. Additional savings can be found at CouponCause.
What are the services offered by White House Black Market?
White House Black Market offers one on one style consultations to help update your style, find the perfect style for your body type of even help you transition to a new part of your life. This service is available by appointment and may not be available in all areas.