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12 Blue Nile FAQs From Our Experts
Blue Nile was founded in 1999 and today is a top retailer of fine jewelry online. In addition to tremendous value on high quality jewelry, Blue Nile also offers a 30-day money-back guarantee, complimentary resizing, free shipping on qualifying orders and 24/7 customer support. Shop engagement and wedding rings, earrings, custom jewelry and much more at Blue Nile online!
Blue Nile Products
What sets Blue Nile apart?
Blue Nile has helped over 2 million customers express their love since being founded in 1999. They offer high quality jewelry at great value and are known for their handcrafted and timeless styles. Blue Nile features over 150,000 GIA-graded and ethically-sourced diamonds. Blue Nile also offers 30-day returns and 24/7 access to expert advice and support.
Blue Nile Accepted Payment Methods
Does Blue Nile have a ring size chart?
Yes. Click here to access the Blue Nile ring size chart. You can also find measuring tips and guides here.
Does Blue Nile offer resizing?
Yes. Blue Nile offers complimentary resizing for most wedding band and engagement ring within a year from purchase. In the event that you want a different ring, Blue Nile has a 30-day hassle-free return policy.
Does Blue Nile offer free shipping?
Yes. Free shipping is offered for eligible orders based on the shipping method selected upon checkout.
Blue Nile Shipping Options
| Shipping Option | Description | Delivery Time |
|---|---|---|
| FedEx Ground | FREE for orders under $500 | 1-7 Business Days |
| FedEx 2Day | FREE for orders $500 - $1,000 | 2 Business Days |
| FedEx Priority Overnight | FREE for orders $1,000 and over | Next Business Day |
| FedEx Priority Overnight with Saturday Delivery | Where available | Saturday delivery for orders shipped on a Friday |
Does Blue Nile offer international shipping?
Yes. Here is the list of international destinations to which Blue Nile currently ships.
Blue Nile International Shipping Destinations
Does Blue Nile offer appraisals?
Yes. Appraisals are offered for diamond engagement rings and diamond, gemstone, and pearl jewelry worth $1,000 and over.
What is Blue Nile’s return policy?
Blue Nile accepts returns and exchanges within 30 days from an item’s shipping date. Shipping is free and the return label includes insurance.
Does Blue Nile match price?
Yes. Many prices on Blue Nile will be the lowest you'll find anywhere. For diamonds which can be found cheaper at a competitor, customers are able to request a price match. Click here to learn more.
Does Blue Nile accept special orders?
Yes. Blue Nile s orders are considered final sale and are not eligible for refund or return. Full payment is also required once the design is approved.
How do I contact Blue Nile customer service?
You can get in touch with Blue Nile customer service by phone at 1 (800) 242-2728 or by email at service@bluenile.com. You can also connect with them via the Live Chat option, located at the bottom right corner of the website.