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10 cbdMD FAQs From Our Experts

cbdMD is a website dedicated to bringing quality hemp based CBD oil and products to a wide range of consumers, from the brand new and just curious to the dedicated consumer of all things CBD. Items range from tinctures to gummies and even topical use products. cbdMD also has a number of pet related CBD products.



What is cbdMD?

cbdMD is a website that sells CBD oil and other related products for people and for pets.

Does cbdMD ship internationally?

cbdMD does not ship internationally at this time.

What is the return policy for cbdMD?

cbdMD recommends that any problems with orders be reported to customer service by email (Support@cbdmd.com) or by phone at 1-800-973-3984 as soon as possible. Reports for damaged items should be made within 3 days of delivery. All other returns should be requested by email or phone within 30 days. Returns are at the sole discretion of cbdMD and may be refused.

What methods of payment are accepted by cbdMD?

cbdMD accepts the following types of payment:

cbdMD Payment Methods

What are the cbdMD products?

These are the products sold by cbdMD:

What is the cbdMD domestic shipping policy?

This is the cbdMD domestic shipping policy. All standard shipping is free, regardless of the size of the order. Deliveries outside of the continental US, including to APO and FPO addresses, will take longer to process and deliver.

cbdMD Domestic Shipping Information

Type Fee Processing Time Delivery Time
Standard Free 2-5 business days 2-4 additional business days
UPS ground $4.95 2-5 business days 3-5 additional business days
UPS Select $7.95 2-5 business days 2-3 additional business days

Is there an age restriction for buying products from cbdMD?

All items at cbdMD are listed as not for sale to people under 18.

Are there other ways of using cbdMD products for people who would rather not ingest?

cbdMD carries a wide range of products including pleasantly flavored gummy supplements and items that are used topically rather than ingested.

Does cbdMD have any helpful tips for people who have never tried CBD products at all?

There is a first time buyer's guide that cbdMD has published that helps explain the terms and the different types of products. You can find that guide here.

How do I contact someone at cbdMD customer service?

cbdMD customer service can be reached by email at Support@cbdmd.com or by this contact form. There is a live chat option on the website as well. The customer service phone number is 1-800-973-3984. It can be reached 7 days of the week from 8:30 am to Midnight.