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10 Drinkworks FAQs From Our Experts

Drinkworks is a home bar that takes all of the guessing, measuring and work out of creating mixed drinks. Currently 24 different alcoholic concoctions are available, with more to come. The company is also going to add non-alcoholic versions of select cocktails in the near future. The Drinkworks machine and drink tubes are available in limited markets at this time but new locations and additional states are being added regularly. Preorders are being accepted for a number of the latest expansion states. Drinkworks also plans to add a rewards program in the coming year.

Does Drinkworks have retail locations?

No, there are not actual Drinkworks locations however the machine and pods can be bought at specific retailers in the currently available markets.

What is the Drinkworks shipping policy?

Drinkworks uses a third party company (Thirstie) to ship the machine, accessories and drink tubes. All items are available only to specific areas at this time and shipping costs, carriers and other considerations depend on a number of factors including state regulations and the specific policies of the retailer that it will be shipped to.

Does Drinkworks ship internationally?

At this time Drinksworks is only shipped to a few US states.

What is the Drinkworkds return policy?

The Drinkworks HomeBar machine can be returned within 90 days by calling or emailing customer service for a return label and further instructions. A small fee will be deducted from the refunded amount for the label. There are no returns accepted for the drink pods/tubes or for any accessories.

Which payment methods are accepted by Drinkworks?

These are the payment methods accepted by Drinkworks:

Drinkworks Payment Methods

Does Drinkworks have a mobile app?

Yes, there is a mobile app for Drinkworks which lets you control your home bar wirelessly once it is fully synced with your smart phone or other Bluetooth enabled device. Get your iOS app here and your Android app here. The download is free.

Does Drinkworks have a warranty for the machine?

The Drinkworks home bar has a 12 month, limited warranty.

Will I have to sign for my order from Drinkworks?

Yes, a signature and an ID will be required to receive your Drinkworks order.

Why should I sign up for the Drinkworks newsletter?

In addition to staying informed about new products and new available Drinkworks locations, the newsletter is a great way to learn about sales, promotions and contests. It is also a good way to stay on top of changes such as the possible new rewards program that may be added in the coming year.

How do I contact Drinkworks customer service?

Drinkworks customer service can be reached by email at Hello@drinkworks.com or by phone at 1-855-374-6596.