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11 Lime Crime FAQs From Our Experts
Lime Crime was launched in 2008 by Doe Deere whose goal was to create a makeup line that was bright and beautiful with the added benefits of being vegan and cruelty free. Lime Crime sells beauty products for hair, face and body and can be found not only on the website but in select retailers including Ulta stores.
Does Lime Crime have retail stores?
Lime Crime can be found at authorized retailers including most Ulta stores. Find a store that sells Lime Crime near you here.
Lime Crime Domestic Shipping Information
| Type | Fee | Additional Information |
|---|---|---|
| Ground | $5.95 flat rate for orders under $50 | Free for orders over $50 |
Does Lime Crime ship internationally?
Lime Crime ships to many countries around the world. Shipping charges vary by destination and may not include all taxes, duties and other import fees.
What is the Lime Crime return policy?
Lime Crime allows returns for 30 days following purchase. All items must me new/unused. Bonus or free gifts must be returned or the customer will be charged for them. Return shipping fees will be reimbursed only in the event that items were damaged or otherwise defective in some way. Lime Crime does not do exchanges.
What methods of payment are accepted by Lime Crime?
Lime Crime accepts the following payment types for US customers:
Lime Crime Payment Methods
Does Lime Crime have gift cards?
Lime Crime does have gift cards. They can be used on the website as well as in select retailers.
Can you cancel or modify an order once it has been submitted to Lime Crime?
You cannot change or cancel an order once it has been submitted to Lime Crime.
Does Lime Crime have any type of discounts, promotions or coupon codes?
There are a number of discounts starting with the offers page. These change and update frequently so always check before you shop. Sign up for the Lime Crime newsletter and get a discount of 15% off your next order. Sign up for text alerts and get a 20% discount. You can also check for discounts and coupon codes on CouponCause.
How do I reach someone at Lime Crime customer service?
Lime Crime customer service can be reached by email at CustomerCare@limecrime.com. Live chat on the website is available Monday-Wednesday and Friday from 7 am to 8 pm, Thursday from 7 am to 3:30 pm and Saturday from 9 am to 5 pm (PST). The customer care phone number is 1-866-528-3687.