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13 Athleta FAQs From Our Experts

Get fit and stay in style at Athleta wear for women. Athleta clothes seamlessly integrate technical features and enhance performance for women and girls pursuing an active lifestyle. Founded in 1998, Athleta now has over 130 stores and an online platform that cater to their every customer’s needs. Athleta features apparel, activewear, and accessories to fit the modern, fast-paced and active lifestyle. No matter the type of activity you wish to pursue, Athleta will always have something useful for you.

What products does Athleta offer?

Here are the products available at Athleta.

What payment options are available at Athleta?

Here are the accepted payment methods at Athleta

Does Athleta have a size chart I can refer to?

Yes. To help make shopping more efficient, check out Athleta’s size chart. This will help ensure you order the correct size on the first try!

Does Athleta offer free shipping?

Yes! Everyday free shipping is applied on orders worth $50 and over that are being shipped to all US states.

Does Athleta offer expedited shipping?

Yes. Expedited and Next-Day Shipping are available for those wishing to receive their orders faster. Note that expedited and next-day orders must be placed before 3PM (EST) on weekdays to ship on the same day. Here are the shipping options offered at Athleta.

Athleta Shipping Options

Shipping Option Shipping Costs Shipping Locations Delivery Time
Everyday Free Shipping FREE for orders worth $50 and up All US States/US Territories/ APO and FPO addresses 5-7 Business Days for all US States/ 14 Days for US Territories and APO/FPO addresses
Standard $7 All US States 3-5 Business Days for all US States/ 14 Days for US Territories and APO/FPO addresses
Expedited $17 Continental Unites States only 2-3 Business Days
Next-Day $22 Continental Unites States only 1 Business Day

Does Athleta offer international shipping?

Yes. Athleta has partnered with Borderfree to offer international shipping. This means that after payment is approved for your international order, Athleta then ships the items to Borderfree’s shipping hub and Borderfree then ships the package to you. To start shopping, just choose your preferred currency and shipping destination on the Athleta website so you can view product prices in your chosen currency.

How much does Athleta charge for international shipping?

When shipping internationally, costs for shipping and handling are calculated upon checkout. This cost is based on several factors including the weight of the items, the number of items in your order, as well as the order’s shipping destination. Most of the time, items are delivered within 11-24 days after the order was placed. In the event that Athleta needs to ship your order in two or more shipments, you will only be charged for shipping once and the subsequent shipments for the same order will be free. Learn more here.

Does Athleta accept returns?

Yes. If you are not happy with your purchase, you can send it back at any time and Athleta will either send you a new style, color, or size or issue a refund. You can return or exchange an item for free by using Athleta’s prepaid return shipping. Returns and exchanges done in-store are also free. Click here for more information.

What is Athleta’s policy on refunds and credits?

Refunds on returns will be processed to the original form of payment used when the order was created. Note that for refunds on credit cards, it may take another 10 business days for most credit card companies to post the refunded amount to your account. Click here to learn more about Athleta’s refund process.

Does Athleta offer price adjustments?

Yes! You may make use of a one-time price adjustment if a product you purchased was marked down within 14 days from your order date. Email Athleta to request a price adjustment or contact them by phone at 1 (877) 328-4538. Have your order number ready. Note price adjustments are not given for final sale items. Also, price adjustments for products purchased online cannot be processed in-store.

Does Athleta accept returns and exchanges for international orders?

Returns are accepted for international orders however, exchanges are not offered as of this time. You can return the item and order a new replacement instead. Refunds for international returns will include tariffs, duties and taxes. However, original shipping charges are non-refundable. To initiate an international return, contact Athleta to request a Return Merchandise Authorization form. A refund will be issued to your original payment method upon receipt of the returned package. It may take up to 10 business days for refunds to be reflected in your account.

Can I cancel my Athleta order?

Due to Athleta’s automated process in filling orders, there is a very short window of time after you have placed your order to make changes or cancel t. If you have to make changes to your order or would like to cancel it, contact Athleta as soon as possible and they will do what they can to assist you.

How do I contact Athleta customer service?

You can get in touch with Athleta customer service by phone at 1 (877) 328-4538, from 7AM-1AM (EST) seven days a week. You can also reach them by email at custserv@athleta.com.