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10 FTD FAQs From Our Experts

Send flowers to someone you care about and have them delivered the same day with FTD. FTD is a floral retailer with a very vast online store, making sending flowers easier than ever.

Shop by occasion at FTD, with specific flower arrangements for events like anniversaries, Valentine's Day, birthdays and much more. Combine a FTD coupon from CouponCause.com to save money on your upcoming purchase!

Does FTD accept PayPal?

Yes. PayPal and major forms of credit are all acceptable payment at FTD.

Does FTD come in a box?

Yes. FTD flowers are shipped in an award-winning gift box. Click here to view the FTD delivery box.

Does FTD deliver on Sundays?

Yes. In some areas, Sunday delivery is possible. If possible, Sunday delivery will be presented as an option at checkout. Additional charges may apply.

Does FTD give refunds?

Yes. Refunds and cancellation of orders are available up until the time that the order ships. Refunds are also available for defective products. Visit FTD return policy for more info.

Does FTD have a customer service phone number?

Yes. Call 1 (800) 736-3383 to reach FTD customer service by phone.

Does FTD have any physical locations?

No. FTD is strictly an online floral retailer.

Does FTD ship internationally?

Yes. FTD will ship flowers internationally, extra fees may apply. Visit FTD international shipping for a full list of the countries FTD will ship to.

Does FTD use local florists?

Yes. FTD floral arrangements are put together and delivered by participating local florists.

What does FTD stand for?

FTD stands for Florist Transworld Deliveries.

When does FTD ship?

Orders placed at FTD by 2pm will generally be delivered on the same day, whenever possible. Delivery dates may be selected at checkout.